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Owin
09-04-2010, 07:07 AM
Problem signature:
Problem Event Name: APPCRASH
Application Name: ffxivgame.exe
Application Version: 0.9.1.0
Application Timestamp: 4c8007f7
Fault Module Name: msvcrt.dll
Fault Module Version: 7.0.7600.16385
Fault Module Timestamp: 4a5bda6f
Exception Code: c0000005
Exception Offset: 00009b60
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

I encounter this error whenever I try to load up the client. After I login this pops up and forces me to close the program.

I have tried replacing the msvcrt.dll file but it won't let me even with administrator rights. My drivers and directx are up to date. I have cleaned up my registry and ran all antivirus and malware programs and came up with nothing. My computer is only 2 weeks old so I'm not sure what to do next.

I haven't tried reinstalling windows or the FFXIV client yet as I am trying to find a better solution.


Also I am using windows 7 64 bit. Thanks for any help you guys can give me.

KoRnpedo
09-04-2010, 08:52 AM
had similar problem, updated my ATI driver and fixed it.. make sure of the driver. they released a driver on the 25th of last month.

Geno01
09-04-2010, 10:35 AM
same, just updated my graphics card drivers to fix this.

Owin
09-04-2010, 01:21 PM
I don't have an ATI card. I'm using an NVIDIA Geforce 330M GT. The newest drivers are from July.

edit: all the info I've found seems to be for ATI cards too. Or for a different .dll file causing the error.