I find it amusing this would seem to be your premier gripe with the game. So, while I know some like to their panties in a bunch over some digital titties, the bigger culprit for its lacking popularity (not to be confused with the implication of failure) should lie more in its MMO mechanics. Poor storytelling and lame quests aplenty? Check. Heavy reliance on RNG for farming and enchanting? Double check. Crafting being so poorly tuned that you'd probably outlevel a gear range twice over before you could farm up the ingredients to make a set? Triple check.
Certainly the combat can be more fun with positioning and reactions being more of a factor, but it takes more than eye candy to make a great game.