On last Friday night's episode of Kitchen Nightmares, shouty chef Gordon Ramsay quit after the delusional owners of the Scottsdale restaurant Amy's Baking Company proved to be beyond saving. After receiving a social media spanking — see, for example, the deluge of one-star rankings on Yelp or the thread on Reddit's /r/cringepics — yesterday Amy and Samy Bouzaglo, the husband and wife team behind the restaurant, fought back on their Facebook account.
Often in all-caps, the owners go after "the Yelpers and Reddits [sic]" and their "WITCH HUNT," calling them "trash," "pathetic," and "OPRESSORS [sic]." As for selling pre-made frozen raviolis that Ramsay 86'd, they rationalize: "IT IS NOT UNCOMMON TO RESELL THINGS WALMART DOES NOT MAKE THEIR ELECTRONICS OR TOYS SO LAY OFF!!!!"
They're also threatening legal action "for this plot you have come together on." They don't seem to realize that they could just lock down their Facebook page and prevent people from writing on their wall. They write, "THIS IS MY FACEBOOK, AND I AM NOT ALLOWING YOU TO USE MY COMPANY ON YOUR HATE FILLED PAGE." It's all so very extreme that it seems almost like a parody fake account. Kitchen Nightmares might be full of total fakery, but this is just too beyond a staged stunt. Also, this is their official Facebook page, and a great example of how not to respond to haters.