Q: In Regards to Cheating
A:
We are currently working very hard to eliminate all of the cheaters in A Realm Reborn.
In the current age where monthly subscription-based games are decreasing rapidly, the RMT are rapidly flocking to the game because of its popularity and how difficult it is for them to make money from the free-to-play MMOs.
Currently, the biggest problems are bots and warpers.
As for the warpers, every time we implement a countermeasure, the RMT will find a to work around it. Since this is a neverending cat-and-mouse game, we are looking into ways to completely eliminate warpers.
As for the bots, we are working as fast as we can to take action based on the reports that we received, but please note that we have to be careful when investigating the reports to avoid taking action on innocent players.
While we do have a tool that automatically detects cheats, the RMT have been implementing workarounds such as adding random factors to appear less robotic. Please note that we can’t go into this much because the RMT may use it to implement additional workarounds. We are carefully investigating the logs and then taking action on those who are identified as cheaters (
about a few hundred accounts per day).
We will continue to address the cheaters by increasing the number of employees in the STF department.
Since we are on the topic of cheating, there is another thing I wanted to mention. Recently, a player uploaded a video of them using a third party program. While this cheat was already addressed by us, they made it seem like the cheat was still an ongoing issue. Honestly, this is an interference of our business because it has a huge negative impact on the community. Please note that we will not be taking these actions lightly and plan to take action if it gets out of hand.
While it is okay for players to upload in-game videos of ARR, we never approved the videos of players using third party programs. We appreciate your cooperation regarding this matter.