On Dec. 4, 2014, in order to add usability features such as language selection, the
iOS/Android app "SQUARE ENIX Software Token" will receive a version update.
Current users of the Software Token app should update via the App Store/Google Play as soon as the version update is available.
If you are unable to perform the version update normally after Dec. 4, you will need your "Emergency Removal Password" to remove the Software Token linked to your account before uninstalling and reinstalling the app.