I recently got banned from the game for something really lame. I heard one of your LS members got their character back after being banned. SE is giving me the runaround. Does anyone know how I can get a hold of these people? I need to get a hold of someone that I can actually make an appeal to and not some jack-off "customer support" person they use as a shield so no one can actually file a complaint or get a hold of the GM/account managing side of the company.
Please help me out. I lost so much stuff. I was 99 Gold, had 3 lvl 75 jobs and 111 merits a Kraken Club and shit tons of gil in equipment. SE took my toon away for 2 offenses, neither of which involved hacking. One for joking about selling my account (which happened a year ago and the GM said that if I continued to play, it would be axed from my record) and the other for arguing with another player IN TELLS--like THAT never happens in this game.
So the first time I called, they said I got banned for "harassing another player" LMAO. 338 days of playtime down the drain for calling someone a stupid bitch in tells is just un-fuckin'-believable...and the people at SE think it's cute that I wasted 338 days of my life to be banned for something so insignificant. I'm not about to give up on getting my shit back. If someone can help me out, PLEASE send me a PM or mail me some info at mailto:[email protected]
Thanks to anyone that can help me out.