Edit: Stop Error: 0x0000007E and other problems

[#686578]

What should you do? I know the problem and how to fix it (hopefully, we'll see when I can finally get my computer to boot). I don't have access to any boot CDs, windows CDs, an extra computer to just copy files and fucking reformat Windows (Which is what I really want to do), etc.

Let me try to be more clear.

• I'll start the computer[/*:m:1dsj5xfz]
• The computer will pass POST[/*:m:1dsj5xfz]
• The dell screen shows up (lolDell) blue dell logo on a black screen, etc.[/*:m:1dsj5xfz]
• It'll ask me what operating system to boot to, I choose Windows XP. (I had at one point Windows Vista on a seperate drive, reformatted the drive cause I didnt really care about Vista and have been too lazy to get rid of the option, yes it's been like this for a while, pretty sure it's unrelated)[/*:m:1dsj5xfz]
• Bluescreen with a stop error, usually random, stop errors range from RAM errors to driver incompatability and more[/*:m:1dsj5xfz]
• Turn off the computer[/*:m:1dsj5xfz]
• Repeat[/*:m:1dsj5xfz]

If I try to boot into safemode it'll get all the way to MUP.sys before it just craps out. It just stops loading and doesnt go on from there.

[Cephius]

Lol, where to start? Could be anything. Could be your ram crapped out, the power supply, the mobo, corrupted windows, pretty much anything. Pull everything non-essential out of the computer and see if anything changes. Boot with one stick of ram, no sound card, on board video (if your mobo has it) and everything detached. If nothing changes, you're gonna have to get your hands on a CD and try to reinstall the OS. You could try downloading PCLinuxOS, which boots from CD, and see if it starts. It's a good way to rule out hardware failure and get stuff off your hard drive.

[Avanarius]

potentially (and hopefully the easiest solution) is that it's just a corrupted boot.ini but either way you'll definitely need some sort of recovery cd to fix it.

[#686578]

Unless something fishy is going on it's not my RAM (Though I'm running tests on it atm 04% complete), if anything I'm thinking (and dreading) it's the video card (Dual NVIDIA GeForce 7800 GTX (256 MB) via SLI). What's really going to suck when it comes around to testing my video card is I dont have any onboard video.

Pre-Edit: How do you figure it may be a corrupted boot.ini? Something to do with my old instillation of vista? I may be able to get my hands on an XP/Vista CD depending on if a friend has them onhand. Any suggestions to identify/fix it?

[Fallso]

What code does the BSOD give?

Also run the diagnostics for all the attached hardware. Shouldn't be the graphics cards, if you can see things on the screen when you boot up then the only thing which should give a BSOD is a driver error, which is unlikely. Installed anything new lately?

[#686578]

What code does the BSOD give?

Also run the diagnostics for all the attached hardware. Shouldn't be the graphics cards, if you can see things on the screen when you boot up then the only thing which should give a BSOD is a driver error, which is unlikely. Installed anything new lately?

I was actually running the diagnostics when I was speaking of checking the RAM (Did the RAM seperately with Vista's [I found my CD along with my XP CD and am thinking of just fucking reinstalling] memory checker). And yes, I did recently install new drivers for my graphics card.

When I found my Vista CD I used the commandline on it to remove the vista entries from the boot menu, I still got errors (I dont know if this applies to the guy who suggested a corrupted boot.ini being a problem). I was randomly checking things when through (I'm guessing a fluke?) I got back on. When I got on I rolled back all drivers just to be safe, back to factory default infact. I restarted and still got errors. I dont know what the fuck is going on. I was reading through Microsoft's help and it suggested to maybe try uninstalling all drivers that are not Microsoft signed... seems like way too much of a bitch and if I can find somewhere to backup my important info I think I'll just reinstall.

So yeah, definately seems like a software issue of somesort.

[Fallso]

Any chance of whipping the hard-drive out and booting it in a different PC (or laptop if you have a USB adaptor)? That way you could see a bit deeper into the problem.

[#686578]

Not at the moment, all I've got right now is a laptop that cant be used for much more than internet access. I've got a SATA/IDE adapter, but not workin' too well unless I take this laptop apart and do some nifty modding.

Yeah I've been screwing with this all day, I'm just reformatting it.

[#686578]

Hmm... so yes I've backedup/reformated/reinstalled (a lolLegal copy) windows. Still. Getting. Errors.

Also before I went through and did that I used the following instructions to replace my boot.ini just to make sure it wasnt/corrupted/broken/wrong/blahblahblahetc. And that didnt work.

Attrib -H -R -S C:\Boot.ini
DEL C:\Boot.ini
BootCfg /Rebuild
Fixboot

So yay me, I think I need to get a friend to let me borrow their computer so I can test my video cards... though I'm not sure how that will work.

I've tested my RAM each stick individually (2GB, 4 x 512), reinstalled with original Windows CD and Drivers, and am about to test my video cards if I can find someone to help me out with that. Any ideas on what to do next?

[Tyr]

Don't mean to jack your thread, but I'm having the same BSoD problem.

I just copy/pasted FFXI onto my computer and editted the registry to bypass manually installing it (it would freeze on my computer), which is my biggest hint as to why I'm getting the stop error. Luckily, I made a system restore point prior to making any registry fixes.

The "Technical Information" I'm being given is as follows:

*** STOP: 0x00000024 (0x00190203, 0x86490820, 0xC0000102, 0x00000000)


Similar to OP, I can't boot my computer in either Safe Mode, Normal, or "Last Known Good Configuration."

I'm assuming there's no way to do anything until I get a hold of my recovery CD? And I'm running a DELL Inspiron 6000 Laptop, do I need the specific DELL CD, or any XP CP will work? I'm sure this question itself shows how novice I am when it comes to computers.

[Cephius]

Don't mean to jack your thread, but I'm having the same BSoD problem.

I just copy/pasted FFXI onto my computer and editted the registry to bypass manually installing it (it would freeze on my computer), which is my biggest hint as to why I'm getting the stop error. Luckily, I made a system restore point prior to making any registry fixes.

The "Technical Information" I'm being given is as follows:

*** STOP: 0x00000024 (0x00190203, 0x86490820, 0xC0000102, 0x00000000)


Similar to OP, I can't boot my computer in either Safe Mode, Normal, or "Last Known Good Configuration."

I'm assuming there's no way to do anything until I get a hold of my recovery CD? And I'm running a DELL Inspiron 6000 Laptop, do I need the specific DELL CD, or any XP CP will work? I'm sure this question itself shows how novice I am when it comes to computers.

Looks like corrupted your hard drive somehow, stop 24 is a ntfs file system error. To remedy this you will need a Dell XP reinstallation CD. Any XP CD should work, you just need to get to the recovery console. To do this, boot from the CD, press R when prompted, type in your administrator password if needed, and from the command prompt type

chkdsk /r

And your computer will start checking your drive for errors and fix as needed. This will take awhile but should fix your problem.

Related Microsoft article: http://msdn2.microsoft.com/en-gb/library/ms793935.aspx

[Tyr]

Halp me BG, you're my only hope

Help is on the way

Thanks man, I can't wait to get a hold of my CD to get this done...Any XP CD should work you say? Because I don't think I have my Dell CD at home...

[Cephius]

Yeah, you only need to access the recovery console and run the check disk utility, something which is native to every XP CD. Should you have to reinstall windows though, it's better to use the Dell CD because it comes with many extra drivers that are native to Dell systems.

[#686578]

Looks like Cephius got to you before I could, sorry. What he said should work.

Also for anyone having my problem, I called Dell tech support and actually got a good technician (WTF?! These people exist?) he found out it must be a combination of motherboard/ram issue. It's not specifically the motherboard or the RAM, testing each stick individually in a single port all of them worked. Then tested all four places on the motherboard all of those worked, but when we went through and put all four in we got 0x0000007E stop error again. Using just two sticks on just the white ports on the motherboard works, I didnt bother testing just two in the black.

What's weird, and I told the guy this, is I used the memory checking diagnostic that's on windows vista and the memory checked out just fine >.>; Whatever, fuck it.

So yeah, they're going to send a technician out in 2-3 business days to replace the motherboard AND RAM.

Hope this helps anyone else having similar problems.