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  1. #41
    Banned.

    Join Date
    Jun 2008
    Posts
    6,675
    BG Level
    8
    FFXI Server
    Phoenix

    Took about an hour for an agent to get back to me, but he verified my account and told me what the new PW was and told me to change it.

  2. #42
    The Spooniest of Bards
    Join Date
    Nov 2009
    Posts
    1,678
    BG Level
    6
    FFXIV Character
    Lucian Esperance
    FFXIV Server
    Sargatanas
    FFXI Server
    Shiva

    Quote Originally Posted by Mazmaz View Post
    Took about an hour for an agent to get back to me, but he verified my account and told me what the new PW was and told me to change it.
    That's reliving to hear. Now if only I could get a hold of an agent. D:

  3. #43
    New Merits
    Join Date
    Nov 2008
    Posts
    224
    BG Level
    4
    FFXI Server
    Asura

    Last time i got my password Changed i spent 45-1hr waiting, then reopen'd another chat box, with the other one open and got one in 10min... finished my process and the other one was still waiting lol

  4. #44
    The Spooniest of Bards
    Join Date
    Nov 2009
    Posts
    1,678
    BG Level
    6
    FFXIV Character
    Lucian Esperance
    FFXIV Server
    Sargatanas
    FFXI Server
    Shiva

    Quote Originally Posted by KoD View Post
    Last time i got my password Changed i spent 45-1hr waiting, then reopen'd another chat box, with the other one open and got one in 10min... finished my process and the other one was still waiting lol
    oo that's a good idea.

  5. #45
    Puppetmaster
    Join Date
    Aug 2007
    Posts
    68
    BG Level
    2
    FFXI Server
    Ifrit

    I got this email too.

    I'm totally weirded out because I got DC'd while playing ~3 or 4 hours ago saying my account had been accessed from another terminal. I changed my password but didn't think too much of it as I had a security token (I guessed it was just a server fart or something :3 )

    Changing my pass just to be sure.

    Also, I was dual-boxing at the time and only one of the accounts was accessed.

  6. #46
    Weaboo of the House of Weave
    Join Date
    Mar 2005
    Posts
    8,162
    BG Level
    8
    FFXIV Character
    Arthur Pendragon
    FFXIV Server
    Gilgamesh

    I got this email but my password wasn't changed..

    I doubt this is fake but I'm still not doing anything about it until they make me

  7. #47
    The Spooniest of Bards
    Join Date
    Nov 2009
    Posts
    1,678
    BG Level
    6
    FFXIV Character
    Lucian Esperance
    FFXIV Server
    Sargatanas
    FFXI Server
    Shiva

    I wonder just how many emails got sent out.. I've been on hold for just about 2hrs. D:

  8. #48
    Miayoko
    Guest

    My mothers account got hacked *Yes I said my mom sup*. She is a raging bitch at the moment. Though, I do feel sorry for the SE representitive that has to deal with the bitch rage at the moment.

  9. #49
    Bagel
    Join Date
    Aug 2008
    Posts
    1,419
    BG Level
    6
    FFXI Server
    Lakshmi

    Quote Originally Posted by Miayoko View Post
    My mothers account got hacked *Yes I said my mom sup*. She is a raging bitch at the moment. Though, I do feel sorry for the SE representitive that has to deal with the bitch rage at the moment.
    Your mother!

    Ohoho

  10. #50
    Puppetmaster
    Join Date
    Jan 2010
    Posts
    68
    BG Level
    2
    FFXI Server
    Diabolos

    This seems to have just happened to one of my mule accounts. Unable to login due to an incorrect password. I received no email, though since I set up the account many years ago I may just not be checking the correct address.

    I've been unable to get in touch with customer support through their webchat thing, though my patience to check the screen for an hour or more is very thin.

  11. #51
    Chram
    Join Date
    Aug 2007
    Posts
    2,699
    BG Level
    7
    FFXIV Character
    Nours Sruon
    FFXIV Server
    Moogle
    FFXI Server
    Fenrir

    Agent answered while playing Starcraft 2, of course I wasn't paying attention. He closed chat 2 mins later. (Waited 5 hours too.)

  12. #52
    Fake Numbers
    Join Date
    Apr 2008
    Posts
    90
    BG Level
    2
    FFXI Server
    Phoenix

    got the same email, nothing wrong with my account, playonline getting hacked?

  13. #53
    Old Merits
    Join Date
    Feb 2008
    Posts
    1,033
    BG Level
    6
    FFXI Server
    Phoenix

    get offa ma bg znozzy! miss u <3 (just alittle)

  14. #54
    Miayoko
    Guest

    She got her account back nothing was taken. Now she can quit freaking the fuck out and raging on everyone. Good god who would have thought that she would get so attached to her chara. Old people I love Mia but I would at least calmly call not freak out.

  15. #55
    Yoshi P
    Join Date
    Oct 2006
    Posts
    5,495
    BG Level
    8
    FFXI Server
    Leviathan

    Quote Originally Posted by Miayoko View Post
    She got her account back nothing was taken. Now she can quit freaking the fuck out and raging on everyone. Good god who would have thought that she would get so attached to her chara. Old people I love Mia but I would at least calmly call not freak out.
    I'd watch what you post, you might get grounded.

  16. #56
    Fake Numbers
    Join Date
    Apr 2008
    Posts
    90
    BG Level
    2
    FFXI Server
    Phoenix

    Quote Originally Posted by Chen View Post
    get offa ma bg znozzy! miss u <3 (just alittle)
    i lurked bg before you did, let the battle start. cant reply to your messages, i get failed to send 19 ingame, boohoo :<

  17. #57
    The Spooniest of Bards
    Join Date
    Nov 2009
    Posts
    1,678
    BG Level
    6
    FFXIV Character
    Lucian Esperance
    FFXIV Server
    Sargatanas
    FFXI Server
    Shiva

    If squenix closes while your on hold does it say anything? I've been on hold since 8. D: It's after 9 now.. EST

    Edit: Apparently they're still open. I just got my new password a few minutes ago.

  18. #58
    Puppetmaster
    Join Date
    Jan 2010
    Posts
    68
    BG Level
    2
    FFXI Server
    Diabolos

    Quote Originally Posted by fereydoon View Post
    If squenix closes while your on hold does it say anything? I've been on hold since 8. D: It's after 9 now.. EST

    Edit: Apparently they're still open. I just got my new password a few minutes ago.
    Had the live chat session open and on hold for like an hour, I step outside to take a phone call which took like maybe 4 minutes. Come back inside and sure enough, a support representative had messaged me and I was afk, so he closed the chat window.

    Now they're closed.

    God I hate SE's customer service.

  19. #59
    New Spam Forum
    Join Date
    Sep 2008
    Posts
    150
    BG Level
    3
    FFXI Server
    Phoenix

    I have a linked account, deactivated one-time password some time ago but obviously still use my SE ID/Password. I received the e-mail but my account password was not changed.

  20. #60
    DO NOT TRUST ME, I WILL BETRAY YOU.
    Join Date
    Apr 2010
    Posts
    49
    BG Level
    1
    FFXI Server
    Valefor
    WoW Realm
    Nazgrel

    Got an email similar to the ops. Every thing worked out ok though, just needed to get the password reset.

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