Comcast Users

[Yabby]

ATM a lot of people around the nation are being kicked off FFXI, and not let back on. 100% of these users are comcast ISP. If you are using comcast please call them, the more that call the faster it will get fixed. If you are using comcast and can log in, please post here>.>

[Fodder]

Sitting on hold with Comcrap now.

[Yabby]

pulled this off alla

ester-Leonardo(Thu Jun 12 2008 19:27:07 GMT-0500 (Central Daylight Time))>

We are very sorry for this inconvenience. As of the moment, we are looking at an hour or 2 for you to already be able to access Final Fantasy Online with your MMO.


Michael_(Thu Jun 12 2008 18:27:51 GMT-0500 (Central Daylight Time))>

May I ask what the problem is?


Jester-Leonardo(Thu Jun 12 2008 19:27:42 GMT-0500 (Central Daylight Time))>

Our Netowrk Engineers are now in the updating process for all services to be accessible for our customers.


Jester-Leonardo(Thu Jun 12 2008 19:28:25 GMT-0500 (Central Daylight Time))>

We understand how frustrating this may be and we are sorry.


Michael_(Thu Jun 12 2008 18:28:50 GMT-0500 (Central Daylight Time))>

I guess I don't understand...does this have something to do with the new upload speed Comcast is introducing?


Jester-Leonardo(Thu Jun 12 2008 19:28:41 GMT-0500 (Central Daylight Time))>

Yes


Michael_(Thu Jun 12 2008 18:29:08 GMT-0500 (Central Daylight Time))>

So 2 hours max?


Jester-Leonardo(Thu Jun 12 2008 19:28:48 GMT-0500 (Central Daylight Time))>

The issue is now in the Resolution Process and will complete in no given time.


Jester-Leonardo(Thu Jun 12 2008 19:28:58 GMT-0500 (Central Daylight Time))>

Yes.


Jester-Leonardo(Thu Jun 12 2008 19:29:05 GMT-0500 (Central Daylight Time))>

Two hours maximum


Michael_(Thu Jun 12 2008 18:29:26 GMT-0500 (Central Daylight Time))>

Well, that's something anyways. Thank you for your help.


Jester-Leonardo(Thu Jun 12 2008 19:29:30 GMT-0500 (Central Daylight Time))>

Rest assured our services will be more effecient by the time you access your Final Fantasy Online with your MMO.


Jester-Leonardo(Thu Jun 12 2008 19:29:34 GMT-0500 (Central Daylight Time))>

Thank You for your Patience and uderstanding.


Jester-Leonardo(Thu Jun 12 2008 19:29:39 GMT-0500 (Central Daylight Time))>

Will there be anything else I can help you with?



Michael_(Thu Jun 12 2008 18:30:09 GMT-0500 (Central Daylight Time))>

I don't think so. That's all I needed.


Jester-Leonardo(Thu Jun 12 2008 19:30:08 GMT-0500 (Central Daylight Time))>

Have a wonderful day. Take Care Always.


Two hours to go?

[Vanostek]

Yabby, thanks for the info.

[Doleman]

I can login partially, but after the friend list loads it won't go any further :\

[Yabby]

LOL dole i'm in grandblanc, and NP vano

Yabai.

Link to another topic on this issue.
viewtopic.php?f=2&t=34799&st=0&sk=t&sd=a

[BenjixDiabolos]

I have not had too many problems staying connected, seem to just get disconnected when i am afk for a bit.

[Khamsin]

I didn't have any issues, but for some reason I usually don't even if shit is going on elsewhere.

Rest assured our services will be more effecient by the time you access your Final Fantasy Online with your MMO.

Are you able to use your MMO to access your Final Fantasy Online yet?

[Octavious]

I didn't have any issues, but for some reason I usually don't even if shit is going on elsewhere.

Rest assured our services will be more effecient by the time you access your Final Fantasy Online with your MMO.

Are you able to use your MMO to access your Final Fantasy Online yet?

That confused me too...'Use your MMO to.." wtf? o.O That CS Rep was pretty useful though, most of the time Customer Service Reps blow assssssssss.

[Azalee]

*uses her MMO to get onto FFXI*