Crash during initial load

[skurlover]

I have installed and reinstall FFXIV 3 times now. I made sure that I registered on Square-Enix with the Serial Code. I can get to the login in screen and I put my name and password in. When the screen tries to go full screen, it crashes with this problem:

Problem signature:
Problem Event Name: APPCRASH
Application Name: ffxivgame.exe
Application Version: 1.0.0.0
Application Timestamp: 4cc0af9d
Fault Module Name: msvcrt.dll
Fault Module Version: 7.0.7600.16385
Fault Module Timestamp: 4a5bda6f
Exception Code: c0000005
Exception Offset: 0000a051
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

I tried to search this forum and wasn't having much luck. Halp!

[Jamison]

Assuming your drivers are up to date, and etc, I'm curious what would happen if you set the game to be windowed, and not full screen?

[skurlover]

I just switched the settings from windowed to full screen and ended up with the same set of errors. This is a new laptop that I just bought last month so it should be good. I'll double check the drivers though. Anything else would be helpful.

Thanks!!

[Cooleko]

http://www.instant-registry-fixes.or...crtdll-errors/

[skurlover]

http://www.instant-registry-fixes.or...crtdll-errors/

Thanks for the spyware.

[Cooleko]

heh, dont use IE when visiting random websites :/

[Ecko1]

Itried installing FFXIV on my laptop. It installed fine but crashes on the initial load also. Laptop probably not up to date but I wanted to see if anyone had any insight. Thanks.
http://i41.photobucket.com/albums/e2...p_image002.jpg

[Ecko1]

Itried installing FFXIV on my laptop. It installed fine but crashes on the initial load also. Laptop probably not up to date but I wanted to see if anyone had any insight. Thanks.
http://i41.photobucket.com/albums/e2...p_image002.jpg

Anyone have any ideas?

[sruon]

^Specs?

[bruiser]

Does your machine have 16 cores? Or 8 cores + hyper threading?

[Ecko1]

I'm having the same issue on my work PC. System info below.



-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

Operating System Microsoft Windows XP Professional Service Pack 3 (build 2600)
Processor Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz
Number of Processors Logical Core Count 2 Physical Core Count 2
BIOS Phoenix ROM BIOS PLUS Version 1.10 A05
Language English (Regional Setting: English)
Physical Memory 2013.535MB
Virtual Memory 2047.875MB
Page File 3871.004MB
Storage C:\ Hard Disk Drive Total Disk Space 67.051GB Free Disk Space 19.935GB
Storage D:\ Hard Disk Drive Total Disk Space 7.438GB Free Disk Space 6.303GB
Storage H:\ Network Drive Total Disk Space 10547.933GB Free Disk Space 3606.819GB
Storage I:\ Network Drive Total Disk Space 58.594GB Free Disk Space 20.974GB
Storage J:\ Network Drive Total Disk Space 104.993GB Free Disk Space 54.818GB
Storage M:\ Network Drive Total Disk Space 1347.190GB Free Disk Space 517.516GB
Storage S:\ Network Drive Total Disk Space 11188.015GB Free Disk Space 3463.495GB
Storage Y:\ Network Drive Total Disk Space 19.997GB Free Disk Space 15.430GB
Storage Z:\ Network Drive Total Disk Space 5.256GB Free Disk Space 0.744GB
DirectX Version DirectX 9.0c (4.09.0000.0904)
Graphic Device(s) VisionTek Radeon HD 4550
+Device \\.\DISPLAY1
+Chip ATI display adapter (0x9540)
+Maker ATI Technologies Inc.
+Video Memory 512.0 MB
+Shared Video Memory Unknown
+DAC Type Internal DAC(400MHz)
+Display Mode 1440 x 900 (32 bit) (60Hz)
+Driver ati2dvag.dll
+Driver Version 6.14.0010.7050
+Driver Date 2/18/2010 21:10:00
+Driver Language English
+Vertex Shader 3.0
+Pixel Shader 3.0
+Vertex Texture Supported
Graphic Device(s) VisionTek Radeon HD 4550
+Device \\.\DISPLAY2
+Chip ATI display adapter (0x9540)
+Maker ATI Technologies Inc.
+Video Memory 512.0 MB
+Shared Video Memory Unknown
+DAC Type Internal DAC(400MHz)
+Display Mode 1440 x 900 (32 bit) (60Hz)
+Driver ati2dvag.dll
+Driver Version 6.14.0010.7050
+Driver Date 2/18/2010 21:10:00
+Driver Language English
+Vertex Shader 3.0
+Pixel Shader 3.0
+Vertex Texture Supported
Sound Device(s) SoundMAX HD Audio
+Device ID {BD6DD71A-3DEB-11D1-B171-00C04FC20000}
+Device Name ADIHdAud.sys
+Driver Version 5.10.0001.7255
+Driver Language English
+Driver Date 5/18/2009 08:26:54
Input Device(s) {6F1D2B60-D5A0-11CF-BFC7444553540000}
+Name Mouse
+Notes Axis 3 Button 3 Field of View 0
Input Device(s) {6F1D2B61-D5A0-11CF-BFC7444553540000}
+Name Keyboard
+Notes Axis 0 Button 128 Field of View 0