The biggest problem, IMO, is that I spent literal days playing the game, of which 99% of my time was furthering the story, saving the universe, building hope, building a team to do the impossible all over again - it's another Mass Effect game and it was awesome - and then it's mostly wasted.
Earth didn't survive very long, but it says 'Earth' and we lost it, therefore, I am engaged. But hey, did you know the opening section was supposedly in a part of Vancouver? I didn't even remotely recognize the place! I had to search the story material to find out that the biggest threat to humanity ever hit me in Canada, and all we had were some low-ammo pistols and hockey sticks. Just name-dropping the location would have had my jaw on the floor.
So you travel space to build a defense fleet. Awesome. Universal politics - far more tougher than previous mass effects - really engaged you in tough decisions. I was all for that, even though there is one mission on the Quarian homeworld Rannoch, where, if you aren't careful, will almost certainly force you to restart because you accidentally did the unthinkable. Big nail-biting decisions with profound effects - that was great. Not knowing what exactly you're about to do - not so great.
Weapons - better. Graphics - slightly better. Story - better (seeing your old squadmates will generally have you reaching for tissues if you have any emotional attachment at all to the previous games). The Illusive Man - even better (especially at the end - what a tragic hero).
And then you meet the kid, and everything goes to shit.
It's such a buildup, all of these species finally united, hope for the future after the war, finally undoing centuries of conflict - I was super paragon with a massive fleet and just like Deus Ex, all the effort you put in to saving the world is undone. No matter how much time you spent searching empty space, the fleet will completely fail. You have up to a claimed 17 endings based on Readiness and your Reputation, but they're all 'bad'. Really, you have 3:
-Destroy all synthetic life, reapers included. Unless you were a super asshole, it doesn't wipe out the human and alien races (even though the kid said it would) but apparently if you're a super unprepared jerk you accidentally destroy humanity too. Fantastically miserable, especially with all the work you put in during the Quarian section. I thought that finding the catalyst was supposed to target the Reapers specifically so we didn't accidentally blow up the galaxy. This is supposedly the 'Renegade' ending, but when you consider the other options, I'm surprised it's not 'Paragon'.
-Synthesize humans and synthetics, presumably because "den de synthetics wouldn't destroy de hoomanns". In practical terms, it's what TIM was doing all game, so that's a big no-no for Shepard.
-Sacrifice yourself to control the reapers. What? But... I thought we were going to destroy them? This is like "You become what the Illusive Man wanted for himself", which is totally paradoxical for a Paragon Shepard. Shepard dies and presumably becomes the king of Reaperdom. Because the stupid kid won't rescind the attack order? Surely there must be another way.
But there isn't - this is the best you can hope for. No matter what choice you make, you immeasurably fuck up the galaxy for the next ME game, if there is one.
Then the ending clips - why was the Normandy fleeing the scene? If the Relays all get destroyed, wouldn't they want to be stuck on Earth? Is he going back to the Citadel - oh wait that's near Earth too. It is a tragic scene regardless - watching Joker struggle to hold on to the past "we had hope!" universe as the present "you are all saved!" universe seemingly destroys them. The galaxy is united for about 20 minutes, and then thrust into total darkness to start from scratch. The old man refers to you as 'the Shepard' as if you're a Messiah-figure which, though I caught the reference and got choked up, would have much more impact if you didn't just fuck over every alien race stuck in the Sol system and destroy the galaxy's ties in the process.
Technically, all of the races have FTL drives - they just take fuel to get from system to system. The Mass Relay system creates a highway of mass-less space, so that when you activate your FTL drives you travel at FTL-times-a-bajillion speed, for crossing the galaxy. Technically there is hope - how are long-distance communications maintained after all?
And if you're a real completionist and you pick an ending that doesn't have Shepard disintegrate, you get a 3 second clip of the Shepard's lifeless, scarred armor... move. Like a reverse Inception ending. Even sadder when you consider the kind of galaxy he just left for everyone else, now he has to face the music?
But it's just so depressing that the only answer anyone could find was to reset the universe. The problem is there is no "good" ending - they're all various flavours of depressing. If there was an option where you could kill yourself to somehow save the world AND the relays, that would have been visceral - I would've picked it. If you could somehow survive, even more joyous.
Here's how I would've done it:
-The showdown with TIM, you and Anderson.
-You go unconscious - the kid visits and explains your options via a vision. If you're super-paragon, one of the options should be save the world - no downsides.
-You revive, move towards the control terminal, and chose your option.
-As you and Anderson gaze upon the Earth you both saved, both of you bleed out to death.
-optional scenes in the ending: Alien races (not Joker, lol) try to leave Sol and discover they are stuck, a "where are they now?" of your crew trying to rebuild the citadel/Earth/damaged-destroyed ships/rescuing survivors, Shepard's body moves slightly.