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Thread: Arkham City (PC) crashes     submit to reddit submit to twitter

  1. #1
    E. Body
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    Arkham City (PC) crashes

    Grabbed a copy of Arkham City, installed with all DLC and everything, runs great except I get random crashes every now and then, it's irritating. Radeon HD5850 1GB card, latest drivers installed, 6 GB RAM, i5 930 2.8ghz. I haven't overclocked anything, but basically what happens is the program just crashes to the desktop in the middle of playing. No error message comes with it, there's no specific point in the game it actually crashes.

    Anyone know what could cause it? LA Noire does the same thing, purchased through Steam.

  2. #2
    jponry
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    Sounds like a graphics card issue. Try reseating your graphics card and/or putting it in another PCI slot.

  3. #3
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    Quote Originally Posted by Saga View Post
    Grabbed a copy of Arkham City, installed with all DLC and everything, runs great except I get random crashes every now and then, it's irritating. Radeon HD5850 1GB card, latest drivers installed, 6 GB RAM, i5 930 2.8ghz. I haven't overclocked anything, but basically what happens is the program just crashes to the desktop in the middle of playing. No error message comes with it, there's no specific point in the game it actually crashes.

    Anyone know what could cause it? LA Noire does the same thing, purchased through Steam.
    If not doing it right now, play the game in DX9. DX11 is still buggy.

  4. #4
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    K I'll try that. Been playing it in Windowed mode and it at least stays open about 5x as longer as it does in full screen. It also gives me an error message when it crashes in Windowed mode. Here's the message I get:

    Rendering thread exception:
    Assertion failed: FALSE && 'Error_RanOutOfVideoMemory"
    [File:c:\Perforce\Rock\Bm2SubmissionPC\UnrealEngine 3\Development\Src\D3D9\Drv\Src\D3D9Util.cpp] [Line: 117]

    Stack: Address = 0x35dbd50c (filename not found)


    QA_APPROVED_BUILD_JANUARY_2011 387507 27-09-2011 18:18:21 [Wwise: 2011.1.0 #3886] Game

    Address = 0x75fdd36f (filename not found)
    Address = 0x479861 (filename not found)
    Address = 0x479861 (filename not found)

  5. #5
    jponry
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    Quote Originally Posted by Saga View Post
    K I'll try that. Been playing it in Windowed mode and it at least stays open about 5x as longer as it does in full screen. It also gives me an error message when it crashes in Windowed mode. Here's the message I get:
    From Arkham forums:

    1. Open Control Panel and click on "System and Security"

    2. Click "System"

    3. In the left pane, click Advanced system settings. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

    4. On the Advanced tab, under Performance, click Settings.

    5. Click the Advanced tab, and then, under Virtual memory, click Change.

    6. Clear the Automatically manage paging file size for all drives check box.

    7. Under Drive [Volume Label], click the drive that contains the paging file you want to change.

    8. Click Custom size, type a new size in megabytes in the Initial size (MB) or Maximum size (MB) box, click Set, and then click OK.

    To know (or get an idea of) what to set it to, at the bottom of the Virtual Memory window, there's a section that says "Total paging size for all drives." Beneath that there is a "Recommended" size. This is the size I made mine. Originally it was set to about 8000MB. I have 8G of physical RAM and a 1TB HDD. The recommended setting will probably be different for everybody. I set both my initial size and maximum size to the same amount (12285MB for me) so that the paging file won't change or fluctuate.

    Anyway, this worked for me, I hope it can help someone else as well.

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