Random Tech (or IT Work!) Fail

[Arkanna]

In autumn 2016, I requested funds to pursue firewall redundancy be allocated in 2017's IT budget. Was denied.

Today, our perimeter firewall (which does traditional firewall duties, plus NAT, site-to-site VPN, and all remote VPN) blew up. Luckily our SmartNet contract is for 4-hour replacement, so we were back up and running in about 4.5 hours (time enough for the new ASA to be delivered, license activated, and to dump the config to it).

Fucking fun day, every mother fucker walking past me "WHURR IS ARE INTERNETS WE CAN'T WORK LIKE THIS"

[Shenrien]

Should have told them its stuck in their office electical outlet and they need to get a metal fork to help push it back in so everyone can connect.

[Melena]

This feels apt.

One of my employee's yesterday called me saying her computer wouldn't turn on. I walk over, look at the computer, see the power light is on. Look at the monitor, it's off. I turn the monitor on and it's set.

[Zetanio]

One of my employee's yesterday called me saying her computer wouldn't turn on. I walk over, look at the computer, see the power light is on. Look at the monitor, it's off. I turn the monitor on and it's set.

This still makes me sad.

I am not an IT person per se but I'm the youngest in my office. Bosses are all flipping out about being unable to print.

Having not printed anything in a few days on this printer (I have my own, wonder why?), I walk over to the printer and take a look while they are all clustered around Boss #1's desk. I see that someone kicked the plug out probably while grabbing their jacket and changing shoes (It was raining stupid hard yesterday).

I went and sat back down.

Fuck em.

[Melena]

I give her a pass as she's a contractor working with the agency's medical doctor, and probably in her mid 60's at best, but yeah. Power strips getting accidentally shut off happens more often then you think.

[Zetanio]

I give her a pass as she's a contractor working with the agency's medical doctor, and probably in her mid 60's at best, but yeah. Power strips getting accidentally shut off happens more often then you think.

I do it at home all the time.

[Hellfury]

One of my employee's yesterday called me saying her computer wouldn't turn on. I walk over, look at the computer, see the power light is on. Look at the monitor, it's off. I turn the monitor on and it's set.

I see this all the time, extra points for them not being plugged into the computer, bonus point if the highly visible dark blue vga plug lying just 1-2 inches away from the port with the laptop on a desk!

[Yuri-G]

not really a fail but


"go through these 40 classes and add DOxygen comments for the constructors as well as all methods"


thank god each class only had one method aside from the constructor BUT STILL. I just want to shoot myself now.

[Hellfury]

I hate fucking users.

Company policy is pretty strict on that nothing work related is to be stored outside of servers (we handle a fair amount of sensitive information), but we have left the desktop and mydocuments/pictures etc. writeable, so people can use the computers for other stuff relatively freely. So logically, idiots save everything on the unencrypted harddrive.

Idiot user calls me up in the evening, screen borked "
Me: np, drop by my office tomorrow to pick up another laptop and I'll have yours sent in for repairs".
user: "Um, every single piece of work I did since starting in the company half a year ago is stored on the desktop."
me: "You were explicitly informed when you started here that that was a no-no.
User: "I know".

the technical aspect isn't a big deal, I can just plug in an external screen.
But it is so fucking unnecessary.

Anyone have experiences with blocking write access to desktop/mydocuments (or routing them to personal network share)?
[Almost all clients are Windows 10, the primary DCs are 2008 R2, but I have a pair of 2012 and 2016s too)

[Ratatapa]

I hate fucking users.

Company policy is pretty strict on that nothing work related is to be stored outside of servers (we handle a fair amount of sensitive information), but we have left the desktop and mydocuments/pictures etc. writeable, so people can use the computers for other stuff relatively freely. So logically, idiots save everything on the unencrypted harddrive.

Idiot user calls me up in the evening, screen borked "
Me: np, drop by my office tomorrow to pick up another laptop and I'll have yours sent in for repairs".
user: "Um, every single piece of work I did since starting in the company half a year ago is stored on the desktop."
me: "You were explicitly informed when you started here that that was a no-no.
User: "I know".

the technical aspect isn't a big deal, I can just plug in an external screen.
But it is so fucking unnecessary.

Anyone have experiences with blocking write access to desktop/mydocuments (or routing them to personal network share)?
[Almost all clients are Windows 10, the primary DCs are 2008 R2, but I have a pair of 2012 and 2016s too)

Gogo folder redirections

[Hellfury]

Gogo folder redirections

Yeah I was thinking about that as an option, how does it react if it doesn't see the network though? (When they're home and not hooked up to the VPN)

[Ratatapa]

Yeah I was thinking about that as an option, how does it react if it doesn't see the network though? (When they're home and not hooked up to the VPN)

If you have offline files you'll have acess to the last 'saved' spot.

and it will sync back when the PC(laptop) hooks back to the server when at work.

Not much exp on vpn

[Hellfury]

well technically we don't want the files to be accessible outside of the network, since there can be health information etc. so we don't want them synched, they're either on the network and have access or they don't have access.

Stuff like "My Computer" etc. needs to be accessible. Can you define a "default" that is premade and accessible with the company shortcuts, but everything the users add go straight to network?

[Ratatapa]

Not sure i understand

In resume you dont want folder redirection, because they would have access to the files outside the network?

You can i guess Disable offline files. which means they wont have access to those files if they are not connected to the network.

But wat i'm not sure is what will happen to the exemple desktop if they go outside the network.

Will they have an Empty desktop, and the files will sync on the network when they go in
Will they have an empty desktop and the files won't go on the network since they were created outside
Will they simply not be able to access c:\users\%username%\desktop

That would need to be tested

[Hellfury]

Hmm, allow me to rephrase:

I want them to have access to the files as long as they are connected to the office either by being on one of our locations, or connected via VPN. So that the files will exist on server only.
I would assume they would get some kind of temporary desktop if they log on unconnected, which would be a bit pesky since ideally files would become accessible once they logged on. Hmm, this does indeed require some testing, fortunately I have 200 laptops to test with when I manage to set aside the time :D thanks!

[Ratatapa]

My turn to ask for help.

Company is establishing MDM for 17 ipads, and we are going with Meraki because we got the licences for already. Everything is perfect, exept the file sharing part which is really bad.

So we are looking at onedrive. Seems to work well for what we need exept 1 thing

User A, creates a shared folder and invites UserB. Now with user B windows app, I cannot for the life of me, make the share folder appears. IF i go on the website it<s there. But on the desktop app, i only see the user files and not the shared folder he has access

Once again this is the user that got INVITED with edit priviledges

[Gustave]

Not really a fail but it's been quiet (busy patching?). That or everyone using the newly found management backing to clean up the network.

Any CCIE collabs here? Not much for study material. I paid 60$ for a Kindle book that's basically a 600 page outline that doesn't go in depth on anything. I'm mostly tracing back to SRND and admin guides. The written shouldn't be to bad but I'm nervous about the lab. I have everything I need physically to recreate but lab workbooks run about 800-1500$. Every forum I check for CCIE hopefuls is filled with Halp please I brokeded prod.

Sorry just had to vent a little bit. I'm skipping the NP but I'm considering buying the books so I don't have to stare at a monitor at work then come home and study PDFs on a monitor. What happened to the good old days of bookshelf's of Microsoft and Cisco press collections. If this goes well I'll probably jump right into R&S written.

[Yabby]

The fail part: When my domain was created, they used a fucking .local......

Two more weeks until my domain rename..... Not looking forward to it. The rename itself isn't hard and i've done it a few times in my test environment, but we have a huge sharepoint site that i have no idea how it is going to react to the rename. VMware also had a good laugh when i asked if they had anything in place for a rename. They told me it would be WAY easier to just rebuild all VMware servers. So i will have one weekend to do the rename, across 7 remote sites, rebuild 3 vsphere servers, 2 view servers, and pray nothing big goes wrong.....

Going to take a vacation soon after this shit is over with.

[Ratatapa]

WSUS is confusing as fuck for W10.

So many products to choose, then download the upgrades. All that to hear that it seems that WSUS on Windows 2k8R2 cannot deploy W10 upgrades, but yet it let you chose to download them

[Hellfury]

The fun thing about wsus and windows 10. It will fail, a lot. And if you try to do the larger version upgrades, like => 1607 or 1703, it will fail even more! enjoy :D