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  1. #1
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    Phone issue connecting to hot spot

    Phone: Unlocked T-Mobile LG V10
    Network: Ting
    Hotspot: At work, boss's Verizon hotspot


    This is the only hotspot I'm having issues with. All other networks I'm fine with. I had been using this hotspot when boss first brought it to work. Probably was connected for at least two months. Out of nowhere, boom not connected. Password is correct. This is the error.

    Authentication Problem. Cannot connect.

    I've been googling all day and haven't found a fix. Can't watch YT fix links from google. Any idea why it's getting Authentication Problem? It seems to be a common problem. I'm just not smart/good with phone stuff really.

  2. #2
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    Depending on the model hotspot, you can kick/block devices from connecting to it.

  3. #3
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    Quote Originally Posted by Melena View Post
    Depending on the model hotspot, you can kick/block devices from connecting to it.
    My boss isn't tech savvy and he specifically brought it in for us to connect to so it's definitely not him. I've never used a hotspot. Is it like a router where you can do sort of a hard reset?

  4. #4
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    Yeah, they are essentially a modem/router. Can try powering it off then back on.

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