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  1. #101
    Old Merits
    Join Date
    Feb 2008
    Posts
    1,033
    BG Level
    6
    FFXI Server
    Phoenix

    so... i registered my token, and when i try log onto my char it says my password is wrong? (the old one, pre token) i've set token to "don't use" and it's still not working.... any ideas?

    my password is definately right.

    bah turns out if you leave in your SE account name, and set 1time password to "Do not use" that is gonna lock you out, deleting all the token related info allowed allowed me back in

  2. #102
    Old Merits
    Join Date
    Jun 2008
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    1,021
    BG Level
    6
    FFXI Server
    Sylph

    nvm

  3. #103
    I'm more gentle than I look.
    Mr. Feathers AKA Mr. Striations
    All hail Lord Yamcha

    Join Date
    Aug 2007
    Posts
    17,446
    BG Level
    9

    Ok, I am tryng to set up a token here and when I put in the POL ID/Password, it says this account cannot be linked. Anyone know what my problem is here?

  4. #104
    CoP Dynamis
    Join Date
    Dec 2006
    Posts
    293
    BG Level
    4
    FFXIV Character
    Casca Wolftamer
    FFXIV Server
    Hyperion

    Most likely you're on the wrong community site for your account.

    EU community for US acc.
    US community for EU acc
    JP community for US acc. etc...

    Happen to me when I tried to register my US account on the french community site.

  5. #105
    I'm more gentle than I look.
    Mr. Feathers AKA Mr. Striations
    All hail Lord Yamcha

    Join Date
    Aug 2007
    Posts
    17,446
    BG Level
    9

    Would I have to call POL then to see if they can fix it? Token already paid for and activated to that particular SE account

  6. #106
    Cerberus
    Join Date
    Oct 2006
    Posts
    412
    BG Level
    4
    FFXI Server
    Gilgamesh

    I just looked at my card statement and noticed that for April and May, I was charged 27.94 for FFXI (my usual fee is 17.95). A 9.99 increase for two months running? Is it the case that the 9.99 is a monthly fee for using the token, and not a one-time fee for ordering it?

  7. #107
    Cele
    Guest

    Hi all,

    I just got my Token, activate it and log-on without problems, and got Satchel in both ID's linked and his mules. Everything ok.

    Then I cancel the Token, and the SE account. Trying to log-on again (deleting all SE ID and Token to not-use in "settings"), got a error which says my password and/or ID is wrong, so I can't log-on now in both ID's.

    Anyone know what's the problem? ; ;

  8. #108
    New Odin
    Join Date
    Jun 2007
    Posts
    8,826
    BG Level
    8

    Quote Originally Posted by Cele View Post
    cancel the SE account.
    Here's your problem. You can cancel the token, but you can't cancel the SE account.

  9. #109
    BG's most likeable Québécois
    Pens win! Pens Win!!! PENS WIN!!!!!

    Join Date
    Sep 2007
    Posts
    37,802
    BG Level
    10

    dumb question still waiting on my token tho but yeah

    After i register my token and log on FF with onetimepassword.

    if i forget my Token somewhere, can i still log with only SE password if i put Onetimepassword as no?

    Or the only way to accept one time password as no is to deactivate the token?


    I say that cuz i will put my token on the keychain and my dad usually take my keys so

  10. #110
    WASTE OF CURRENCY
    I CAN'T I CAN'T I CAN'T

    Join Date
    Feb 2006
    Posts
    9,066
    BG Level
    8
    FFXIV Character
    Izzy Izumi
    FFXIV Server
    Sargatanas
    FFXI Server
    Phoenix
    WoW Realm
    Arthas

    Quote Originally Posted by Ratatapa View Post
    dumb question still waiting on my token tho but yeah

    After i register my token and log on FF with onetimepassword.

    if i forget my Token somewhere, can i still log with only SE password if i put Onetimepassword as no?

    Or the only way to accept one time password as no is to deactivate the token?


    I say that cuz i will put my token on the keychain and my dad usually take my keys so
    If an RMT can just set "don't use one-time password", that would defeat the purpose of the Token wouldn't it? Once you link it, you have to use it unless you remove it. Once you remove it, it's dead.

    As for that other guy who unlinked/deactivated his SE account...you've been told countless times throughout this thread and the other SE token thread specifically NOT to do that shit. You have to call SE now and restore your account, as you've effectively deleted it.

  11. #111
    Cele
    Guest

    Quote Originally Posted by Hyan View Post
    Here's your problem. You can cancel the token, but you can't cancel the SE account.
    Yeah lol... and I almost fucked both acounts linked.

    After contact support by chat, and telling all my information of the PlayOnline (Name, last name, game code (I got like 8 original box, I forgot was the good one lol), credit card, telephone number, name of all my characters, e-mail, adress...) they reactivate the SE acount, and both PO ID linked.

    ...

  12. #112
    Cerberus
    Join Date
    Oct 2006
    Posts
    412
    BG Level
    4
    FFXI Server
    Gilgamesh

    Quote Originally Posted by Seyrr View Post
    I just looked at my card statement and noticed that for April and May, I was charged 27.94 for FFXI (my usual fee is 17.95). A 9.99 increase for two months running? Is it the case that the 9.99 is a monthly fee for using the token, and not a one-time fee for ordering it?
    Scratch this, I just got off the phone with SE. One $9.99 was for the token, and the other was for ACP. I'm an idiot! :D

  13. #113
    Old Merits
    Join Date
    Nov 2007
    Posts
    1,007
    BG Level
    6
    FFXI Server
    Asura

    Quote Originally Posted by Cream Soda View Post
    Would I have to call POL then to see if they can fix it? Token already paid for and activated to that particular SE account
    Why would you link the token before linking the POL ID? If linking a POL ID resulted in an error, you'd still have the token unlinked to try again. Once you unlink that token, it's not usable ever again and you have to buy a new token. This guide, and the FAQ on the official site explain all the gotchas you have to worry about.

    How do people not understand these?:

    1) Linking to an SE ID is PERMANENT. You cannot undo it. Getting rid of the ID deletes all POL ID linked to it.

    1a) this should be implied and easily understood from 1), but one you've linked even just to get the satchel, you can never go back to using a saved login and only using your POL ID to log in. You will always be typing the SE ID password in to log in, forever.

    2) SE IDs and POL IDs have to be from matching regions. Registration codes have been the same way, you guys should have expected this.

    3) The token is garbage once it has been unlinked. You can't relink it, and have to buy a new one if you want the security later. This is the way it is if you unlink yourself via the web page. Manual unlink requires the token to generate a valid one-time-password.

    3a) If you call SE's support center and have them unlink it, they can relink it for you, but only to the same SE ID as it was unlinked from. This is in case you lose it or the battery dies on you, or any other situation in which you can't get a valid one-time-password from it.

    4) The One Time Password (Use/Do not use) setting only tells POL Viewer if you have a token linked to the account or not. Setting the wrong setting on it for your situation will only result in an Invalid Password error. You cannot set it to "Do not use" if you have an active token and just don't want to use it for that login. It's just because the program can't detect if it needs the token password or not until it logs in, and is not programmed to allow you to proceed if a field is left blank.

  14. #114
    I'm more gentle than I look.
    Mr. Feathers AKA Mr. Striations
    All hail Lord Yamcha

    Join Date
    Aug 2007
    Posts
    17,446
    BG Level
    9

    Quote Originally Posted by bungiefan View Post
    Why would you link the token before linking the POL ID? If linking a POL ID resulted in an error, you'd still have the token unlinked to try again. Once you unlink that token, it's not usable ever again and you have to buy a new token. This guide, and the FAQ on the official site explain all the gotchas you have to worry about.

    How do people not understand these?:

    1) Linking to an SE ID is PERMANENT. You cannot undo it. Getting rid of the ID deletes all POL ID linked to it.

    1a) this should be implied and easily understood from 1), but one you've linked even just to get the satchel, you can never go back to using a saved login and only using your POL ID to log in. You will always be typing the SE ID password in to log in, forever.

    2) SE IDs and POL IDs have to be from matching regions. Registration codes have been the same way, you guys should have expected this.

    3) The token is garbage once it has been unlinked. You can't relink it, and have to buy a new one if you want the security later. This is the way it is if you unlink yourself via the web page. Manual unlink requires the token to generate a valid one-time-password.

    3a) If you call SE's support center and have them unlink it, they can relink it for you, but only to the same SE ID as it was unlinked from. This is in case you lose it or the battery dies on you, or any other situation in which you can't get a valid one-time-password from it.

    4) The One Time Password (Use/Do not use) setting only tells POL Viewer if you have a token linked to the account or not. Setting the wrong setting on it for your situation will only result in an Invalid Password error. You cannot set it to "Do not use" if you have an active token and just don't want to use it for that login. It's just because the program can't detect if it needs the token password or not until it logs in, and is not programmed to allow you to proceed if a field is left blank.
    My token works just fine and I understand just fine, thank you and I understand how it works perfectly. I was asking for a friend and even then I'm not sure if that was the particular error as she is not on right now for me to ask (the jp n eu client thing) so that may not even be the problem.

  15. #115
    Button Kitten
    Join Date
    Nov 2007
    Posts
    77
    BG Level
    2
    FFXI Server
    Cerberus

    is that any other way to have the token ordered? I'm still having UCS error every time I log and at anytime in the day -.-

    I thought that after so much time the servers would be more happy to collaborate!
    >_<

  16. #116
    Black Belt
    Join Date
    Oct 2006
    Posts
    5,668
    BG Level
    8
    FFXIV Character
    Arthars Menethil
    FFXIV Server
    Chocobo
    FFXI Server
    Odin

    The token is garbage once it has been unlinked. You can't relink it, and have to buy a new one if you want the security later.
    just wanna confirm if this is true.

    i got sick of waiting my token to arrive(been nearly 2 months)

    i getting LS mate to buy for me, get my satchel and chuck the token, and then relink for security again when mine come at last

  17. #117
    I'm more gentle than I look.
    Mr. Feathers AKA Mr. Striations
    All hail Lord Yamcha

    Join Date
    Aug 2007
    Posts
    17,446
    BG Level
    9

    Ok my friend linked his account to his token and now his SE password is not working so he can't log into his account even with the 1 time password. I personally reset his password via the lost password email thing twice changing the password then trying to log in with that same password just a minuet later and it still saying the password is incorrect.

  18. #118
    Old Merits
    Join Date
    Nov 2007
    Posts
    1,007
    BG Level
    6
    FFXI Server
    Asura

    Arthars, why even bother to unlink the token you'd get from the LS member? Keep it linked and use it, then sell or give away the token you are already expecting when that one arrives. If you unlink the token the LS member sends you, nobody can ever link and use that token again. Yes, you'll be able to replace it with the token you are already waiting on, but what's the point if you're just going to throw away the old one that still works? Why even order another that will likely take as long to get? People in Japan are still reporting that they haven't received theirs, and ordering in Japan has been disabled since a few days after they released the things. They probably had more orders than product and are catching up with backorders.

  19. #119
    Relic Weapons
    Join Date
    Sep 2007
    Posts
    356
    BG Level
    4
    FFXI Server
    Phoenix

    Great guide Izzy, thanks Had a slight moment of panic but was just me being silly and entering my old password.

  20. #120
    Black Belt
    Join Date
    Oct 2006
    Posts
    5,668
    BG Level
    8
    FFXIV Character
    Arthars Menethil
    FFXIV Server
    Chocobo
    FFXI Server
    Odin

    Quote Originally Posted by bungiefan View Post
    Arthars, why even bother to unlink the token you'd get from the LS member? Keep it linked and use it, then sell or give away the token you are already expecting when that one arrives. If you unlink the token the LS member sends you, nobody can ever link and use that token again. Yes, you'll be able to replace it with the token you are already waiting on, but what's the point if you're just going to throw away the old one that still works? Why even order another that will likely take as long to get? People in Japan are still reporting that they haven't received theirs, and ordering in Japan has been disabled since a few days after they released the things. They probably had more orders than product and are catching up with backorders.
    because my friend cant send the token to me lol

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