My friend brought her laptop over to figure out what was wrong with it. Her computer wont booty normally, so I have to boot in safe mode. (When I try to boot it normally I get an error that says "a problem has been detected" - something about "driver_irql_not_less_or_equal".)
Her problem is that she tried to download a game through limewire. It came as a rar file, but when she tried to extract it, it would get to 97% and then quit. So she downloaded two more files and got the exact same issue on those two files. I copied those files to a flash drive and scanned them, and all three of them come up as trojans.
She has norton internet security on her laptop but it doesn't work (from what I understand, it never worked, even before she had the viruses it didn't work). If I could somehow install an antivirus program on her laptop I think I could get rid of her problems. Is there any possible way to install a program while in safemode? When I try I get errors, as I expected.
Edit: Vista home edition, by the way.