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Thread: More GM bullshit.     submit to reddit submit to twitter

  1. #1
    Hydra
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    More GM bullshit.

    Made a "Help Desk" call (I refrain from calling it a GM call since apparently GMs don't fucking exist anymore) about a Besieged glitch. I get a response two and a half minutes later telling me to go report it to the website, not even saying where on the website (we all know where, it's the principle of the matter).

    Anyway, I make another call right away:
    "I'd assume GM access is included in my monthly payments to Square-Enix. Why am I unable to speak with one?"

    Response I get, moments later:


    "Greetings, and thank you for your GM call. Unfortunately, we will be unable to assist you based upon the information you have provided. If you are still in need of assistance, please resubmit your GM call and include as much detail as possible about your situation. For information about matters that a GM can assist with, or to search our Knowledge Base for a possible resolution, please visit the FINAL FANTASY XI section of [Square Enix Website's FFXIV Support Section]. Thank you for your patience, and best wishes to you.
    Senior Game Master Team"


    ([ ] section = URL. Can't post URLs yet, apparently. >_>)

    Notice, this one told me to go look at the 'Knowledge Base' for FINAL FANTASY XI...at the FFXIV section of the Square-Enix website. No, that's not a typo. GM response said to go to the FFXIV section of S.E.'s website.

    Fuck, this is pretty infuriating. Do GMs even exist anymore? Or is it just an autonomous program throwing out random cockblocks to every call made?

  2. #2
    rog
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    lol.

  3. #3
    Banned.

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  4. #4
    New Odin
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    If it makes you feel better, GMs in XIV suck equally.

  5. #5
    Melee Summoner
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    Do something wrong and you will find out if they exist.

  6. #6
    New Odin
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    Tell that to the mole people. and by mole people i mean the RMT that have been popping up outta the ground in Fort Karugo/Zhayolm/Grauberg for months now.

  7. #7
    Melee Summoner
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    Well I won't be able to get the image of little Chinese mole people drilling away at ffxi out of my head now... Thanks a ton.

  8. #8
    rog
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    Quote Originally Posted by xxxTheDudexxx View Post
    Do something wrong and you will find out if they exist.
    This amuses me.

  9. #9
    New Odin
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    Quote Originally Posted by rog View Post
    This amuses me.
    SALVAGE BANS. Never forget.

  10. #10
    rog
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    Quote Originally Posted by ronin sparthos View Post
    SALVAGE BANS. Never forget.
    Doesn't prove there are gms, just people who know how to right a simple script to search some logs.

  11. #11
    Old Merits
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    Quote Originally Posted by rog View Post
    Doesn't prove there are gms, just people who know how to right a simple script to search some logs.
    Hmm.

  12. #12
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    Quote Originally Posted by ronin sparthos View Post
    If it makes you feel better, GMs in XIV suck equally.
    To be fair, they have to deal with FFXIV.

  13. #13
    DEUS VULT
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    Are you telling us that you had a less-than-satisfactory experience with SE's customer service?

    I'll alert the media.

  14. #14
    E. Body
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    Quote Originally Posted by isladar View Post
    Are you telling us that you had a less-than-satisfactory experience with SE's customer service?

    I'll alert the media.
    /endthread.

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