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Thread: Payment problem     submit to reddit submit to twitter

  1. #1
    SayomiSassaki
    Guest

    Payment problem

    Hi, I just want to know if I'm the only one having problem with there payment methode... I don't want to use ClickandBuy and the only options I got is the Paypal express checkout but they declined my payment (and wont say why even after Email) and they said that i have to find an other method to pay, but there isnt others for me...

    So is there others person who got problem with Paypal or I'm just the unlucky one?

    (Sorry if its not the good Section of the forum for this question so feel free to move it where it need to be ^^)

  2. #2
    Sinner
    Join Date
    Dec 2006
    Posts
    2,240
    BG Level
    7

    May be mistaken, but if you're just starting, the crysta cost gets reduced to 0 initially, so you don't have to buy any to get started that way

  3. #3
    SayomiSassaki
    Guest

    Well yeah it gets reduced to 0 for the 2 free month, but i still can't buy Crysta for continue my payment after the free month is off...

  4. #4
    Cerberus
    Join Date
    Oct 2010
    Posts
    444
    BG Level
    4

    Can you use PayPal to pay for other things? It sounds like there's some problem with your bank / credit card. Did you move and change addresses? Seems like PayPal customer support would be able to help you out if you called and got them on the phone.

  5. #5
    Sea Torques
    Join Date
    Dec 2009
    Posts
    671
    BG Level
    5
    FFXI Server
    Gilgamesh

    I had the same problem with it not accepting my paypal. After a few hours of dealing with online support (I did not use paypal support, but the company that made the initial charge), seems the reason it was getting declined, was that my current IP was to far from the address used on my paypal account..... I'm not joking, not sure if that is your problem or not, but hope it helps you figure it out.

  6. #6
    SayomiSassaki
    Guest

    Yeah i can use Paypal for others thing (mostly used for Ebay) I contacted Paypal before, there was no problem with my account and it was Playspan who had declined my payment. After some talk with Playspan, saying it was my Bank account, after it was my credit card, and last time I decide to put money on my paypal account they said it was a Security filter that stop my payment... but they never told me "why" the security filter was decining it and that i need to find an other way to pay lol good support...

    For my IP it cant be the problem since its the same address so...

    I actually found some Ultimate Game Card for pay but still I would like to be able to use paypal and not search every month for a store who have some card in stock :S