
Originally Posted by
Ganondorf
Put yourself in his shoes. If he's your superior, but not top dog at the company, he's probably got HIS superiors reaming him out every time one of the lower levels fucks up (i guess it depends on what exactly your/his job/title is). At the same time, some people just don't know how to handle the position they're put in.
As an example, I've been working at a point-of-sales company for about 2 years; starting as a basic level 1 tech and I've moved up pretty fast. They had me skip the whole supervisor position and now (no real title) I'm basically the go-to-this-guy if you need an answer....guy. It's a supervisor's job to help/teach the new technicians and handle any support call that needs escalation. A buddy of mine was a former supervisor, now is working in quality control. Ever since he changed positions, the support room has sucked, since the remaining supervisors are usless for 90% of the stuff we need them for. I'm still friendly with the supervisors; I make it pretty well known to them when they fuck up (which is fairly often) but none of them make any effort at improving. Technically they're only REQUIRED to do so much (keep customer response time down, etc) so as long as they keep doing that, they'll keep their jobs. In the end, I'm basically the one calling the shots and getting the new trainees what they need, and the supervisors just float on by.
Long story short: some people just suck to work with, and in my experience it tends to be the person in the supervisor position. He's not required to be nice to you, and assuming he has more than just YOU to worry about, he can always use that as an excuse. try to branch out and make friends with someone else at the company in your position; chances are they have the same answers you need.
If all else fails go bitch to the human resources dpt if you have one. They're pretty much required to take some sort of action if it's a legitimate claim. No ultimatums unless you don't really care about the job.
"you should have done it this way" or "this would have been faster" - perfectly acceptable
"Do you want to go back to your old job?" - fucking flaming cannon fodder for HR department