FFXI: Stopping subscription without deleting my char? Can't find precise info :(

[The Stig]

I want to stop a content ID but not delete the character for future reasons. Actually I gave my account to a younger family member to play and now he's stopped, so I want to stop it but I don't remember a thing!

I found these instructions:

http://www.ehow.co.uk/how_7386369_ca...scription.html

Are those the precise steps to go for without deleting the char? So next time when I reactivate the content ID (I assume I get assigned a new one) my chars/mules will be intact?

I begin to see slightly how that guy in the US (forgot which state) sued. But as I don't have game installed and have a limited connection at home I need extremely precise info so I can walk him through it!

[Sonomaa]

deactivate the content IDs

[The Stig]

I'll give him a ring tonight and try to walk him through then. So deactivate, and NOT cancel yeh? Assuming now there's actually 2 options.

[xerodok]

There are two methods that can be used in order to cancel an account and stop future billing. Each method may be accomplished through the PlayOnline Viewer.

Method #1 will show you how to cancel the Content IDs. Canceling the Content IDs is the recommended method, as it will make reactivating an account in the future a simple process.

Method #2 will show you how to unsubscribe the PlayOnline account, which also provides you with the option of removing your payment information.

Method #1: Canceling Content ID
Canceling the Content ID(s) will stop all billing at the end of the current month, but will leave your payment information on file. You can reactivate the Content ID(s) or purchase new ones by simply entering the PlayOnline ID and password. This way, you can reactivate the account and return to the game without having to re-enter your payment information.

To cancel each Content ID through the PlayOnline Viewer:
- Log into the PlayOnline Viewer
- Select "Service & Support"
- Select "Membership"
- Select the "Please choose a category" dropdown menu
- Select the "Cancel Content ID" option
- Follow the onscreen instructions

Method #2: Unsubscribing the PlayOnline Account
Unsubscribing the PlayOnline account will deactivate the account effective at 12:00am that evening. This method will also cancel all Content IDs and cease all billing at the end of the current month. When unsubscribing, you will be presented with the option to remove your payment information.

To unsubscribe the account through PlayOnline Viewer:
- Log into the PlayOnline Viewer
- Select "Service & Support"
- Select "Guide"
- Select "Unsubscribing from PlayOnline and Cancelling Content ID's"
-Follow the on screen instructions

If you have uninstalled the PlayOnline Viewer software but still have the disc, you may reinstall it without incurring an additional charge.

If you cannot use the Viewer for any reason and would like assistance, additional assistance can be requested by selecting "Additional Assistance" located at the bottom of this Knowledge Base article. Enter the contact details and select "Next." Select "Next" again on the Support Information page to request assistance.

From Square Enix Support Center

[The Stig]

Thanks man! I've searched quite intensively on the knowledge base and never came across that page. All I got was a bunch of things about cancelling auction items or some weird stuff about weddings!

Much appreciated.