T-mobile, you will not win.

[Ryko]

Bought a phone for my mother and after about 4 calls with minor discrepancies, they set me up with a 220 dollar phone over a 4 month payment plan. 2 months later I get smacked with a bill for the full thing but the customer rep said that would happen and that it'd get split once I made my first payment.

Well that didn't happen and when I paid my bill today I got a notice 2 hours later saying I owed them another 200 bucks and, well, fuck that.

Called them and brought up the issue and the problem here is that my phone plan doesnt actually qualify me for the deal that they gave me. Thing is dat ain't my problem, if that were the issue they should have said it on the multiple times I had called before and I wouldnt have bought the damn thing otherwise so now they're calling a supervisor about it to get it changed.

That guy who gave me the deal is probably gonna get fired.
Don't care.

[Kiarax]

Ask him how he feels about midget sex.

[Ryko]

"I know your concern sir and this is unfortunate, but your plan"

"Thing is there is no but about this. If the deal gets screwed and I was told otherwise then you misled me into a purchase and your system's notes confirms that."

"... Yeah I guess so, lemme bring up a manager."

Also I'm exhausted but niggas don't let me sleep.

[Ragnell]

sleep is the cousin of death

[Conrad]

Did you get my texts earlier though

[Ragnell]

none recently

Spoiler: show

I know you're talking to paul

[Ksandra]

t-mobile has two customer service departments (idk why) find out the name 'cause I forget but I can usually get transferred to the customer care (I think that's what it's called), who have more leeway then the regular guys. It's random which department you get when you call, but you probably got a regular guy.

I get free shit a lot that way because I've been with T-mobile for like forever (well since they came to the US pretty much), and so the care people want to keep my business.

[Krye]

My friend gave me a phone and said I could go to Metro and it would cost like $30 a month. So I go down there and the fucker hits me with a $60 activation fee which I'm like okay whatever it's a one time thing and he tells me it's $40 a month which I can also handle, but then I get home and I get a text message saying my plan is being increased to $52 a month so I was like fuck this nigger I'm going down to Foodco and getting a $20 phone that costs $20 a month.

[Ryko]

CUstomer care and specifically loyalty has been all sorts of helpful to me, even giving me a warranty I didn't actually buy. After a year and such of keeping on time they made that offer. They're gonna call me back, they haven't failed me yet and this time was a blatant oversight on their part so I feel I will be okay.

Probably not but meh, too tired for pessimism right now.

[Tetronimo]

When T-Mobile fails, they fail so hard. Renewed my plan, which is unlimited everything, but charged me for every text, call, and minute of data usage.

[Ragnell]

Oh lovely

[Arvin]

tmobile is garbage man

i had like no phone for 4 months last year because they fucked shit up

[tyven]

you guys should get better at cell-phoning. i have never met anyone that does the shenanigans i have read about in this thread