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Thread: CTD in specific areas...     submit to reddit submit to twitter

  1. #1
    Melee Summoner
    Join Date
    May 2010
    Posts
    30
    BG Level
    1

    CTD in specific areas...

    First off, I copied my specs down word for word.
    Spoiler: show
    Specs::
    Windows Edition:
    -Windows Vista (TM) Home Premium
    -Copyright (c) 2007 Microsoft Corporation. All Rights Reserved
    -Service Pack 2

    System:
    Manufacturer- Alienware (Don't judge too harshly, it was a gift.)
    Rating- 5.0
    Processor- Intel(R) Cote(TM)2 Quad CPU Q6600 @ 2.40GHz 2.40 GHz
    Memory- 2.00 GB
    System Type- 32-bit Operating System

    Last thing installed: latest update for FFXIV


    Now, my problem is that my main toon is causing FFXI to crash to desktop (Only pol.exe, NOT Windows) at a certain spot around the pools in Rabao and in East Altepa around the OP there. I attempted to install the latest nVidia drivers, but that program ALSO crashed right at about 99%. While I *can* play without going to Rabao, I don't want to have to play the game permanently avoiding certain areas of the game... Any help at all would be lovely. Thanks!

    -Fitzy of Ragnarok

  2. #2
    Chram
    Join Date
    Nov 2008
    Posts
    2,683
    BG Level
    7
    FFXI Server
    Titan

    If it's only specific areas, I would do a file check in POL.

  3. #3
    Melee Summoner
    Join Date
    May 2010
    Posts
    30
    BG Level
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    Just tried that with the exact same results. The error message that pops up reads: "PlayOnline Viewer has stopped working. A problem has caused the program to stop working correctly. Please close the program." Below it are two choices: Top Choice- Close the program. Bottom Choice- Debug the program. I've then got to Alt-Tab before I can click on either, as I play fullscreen.

    Choosing "Debug" brings up "Visual Studio Just-In-Time Debugger". Then after having to forcably close pol.exe from the Task Manager, a dialog box pops up "An unhandled win32 exception occurred in pol.exe [5492] (Note: this number never changes!) The Just-In-TIme Debugger was launched without the necessary security permissions. To debug this process, the Just-In-Time debugger must be run as an Admin. Would you like to? [Y/N]"

    This leads to another box: "An unhandled win32 exception occurred in pol.exe [5492]. Just-In-Time debugging this exception failed with the following error: The process ID is invalid. [OK]"

    Any help would be greatly appreciated.

    -Fitzy

  4. #4
    Melee Summoner
    Join Date
    May 2010
    Posts
    30
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    Update on this: I tried updating my nVidia drivers and just as it reached 99%, it stops working and the Debug/close error box appears again.

  5. #5
    hey
    hey is offline
    listen!
    Join Date
    Apr 2011
    Posts
    7,234
    BG Level
    8
    FFXI Server
    Sylph

    The real answer is that there is absolutely no reason to ever go to rabao anymore, so it doesn't really matter.

    Have you changed anything in windows recently? Did you ever have this problem before? Is this the first time you've gone to rabao on your current computer? What did your last post mean? The driver install failed? If so, have you tried to install it again? And did you completely remove your previous drivers first? Have you tried reinstalling ffxi?

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