fwiw, my job isn't even that important... they just constantly call me to fill in other shifts for people, ask stupid questions or ask me to in and do some trivial shit that can wait til the following day... like I don't have anything better to do on my days off.
I routinely hit Comcast online chat every time my promotion ends and ask them to renew my promotion because I can't afford the full price. So far they've done it every time no questions asked.
I just called Comcast while reading this thread and had my bill reduced from $70/mo to $50/mo! Thanks guys. <3 I followed Ddz's advice by the way.
I just graduated and will be starting to pay back student loans, so it wasn't even a lie, lol. (I am revising my budget.) She said that my account was elligible for a promotion price that is $20/mo cheaper for the next six months. I said sweet that would be perfect and thanked her very much!I called Comcast to say I had to cut my budget, and that I couldn't afford their rates. They gave me another year at the 1/2 price rate instead of cutting off my service. Better than nothing. Will revisit my budget in 6 months. They kept a customer and were great about it. I didn't threaten at all.
Don't know why it doesn't over in the US, but in the UK you seem to get better deals as a leaving customer than a new customer.
Weather it be BT (Telecoms), Sky (TV) and O2 (Mobile network), everytime i've rang to get a PAC code or to confirm i'm out of contract, they've come back at me with an offer I'd be an idiot to refuse (unless I was having issues with the service of course).
I'm polite about it, i'm ringing expecting to leave as opposed to ringing to see what better they can offer me but always get asked if I would be interested in renewing my contract which always happens to be better than a new customer deal at the company I was looking at changing to.
As said, get FiOS. I'd be getting it myself if I could get it here, but university doesn't want monster boxes and is already wired by someone else.
Verizon just seems like a good company all around as well in terms of customer service (in my dealing with them, at least) from setting up FiOS and using it at my recent job before the move.
Why do they require a UPS to be installed? No other ISP I've ever seen does that, and I have my own UPS equipment for my computers.
Because every other ISP isnt FiOS.
We got FIOS after being ass-fucked every weekend with shitty internet from Cablevision. Best decision ever. We even watch TV now too.