Food Service/Retail Woes

[Celeste]

Have you been disappointed with the customer service at a store you recently visited? Are you an employee at a food service/retail business and have a bone to pick with your store, customers, or industry altogether? You've come to the right place, or at least I believe this is the right place. I could be wrong. I imagine if I am, the awesome mods will lock/delete this thread.

So, I walked into a local burrito joint today after work. I order two tacos. The cashier starts rambling at me about somebody allegedly ordering 20+ tacos over the phone. Okay. But wait, the fucker is accusing ME of ordering 20+ tacos over the phone. I'm wondering wtf is wrong with him to say this to a customer, especially one that has been frequenting their business for years. I continue(foolishly) with ordering after I tell him to piss off(word for word), I hand him my cash, and I ask him not to spit in my food too. I get my food in about 10 minutes. I walk out the store.

/nevercomingback

[Headspace]

How was your spit?

[Cream Soda]

I went to Burger King a few months ago, store was dead empty, not another customer. Ordered 2 spicy chickens w/o mayo. "no mayo" was on my receipt. They took 15 minutes to give me the damn things, so I was thinking "I don't mind waiting, as long as that shit is fucking freshly cooked".

Got my shit, left. Riding my bike, took a bite, not only was it cold as shit, but had a fuckton of mayo, which almost caused me to fall off my shit lol. I wasn't prepared for that nasty shit.

Go back to the Burger King, took the other sandwich and said, "You guys accidentally gave me some mayo. I felt wrong keeping it, since I didn't order or pay for mayo, so I came to give it back to you guys" threw the sandwich on the floor, said "you can tell the person who put mayo on my fucking sandwich to come clean this shit up" and walked out.

Edit: obviously didn't bother asking for another sandwich after that. Fuck spit, they woulda took that shit to the bathroom and nutted in it.

[Celeste]

I went to Burger King a few months ago, store was dead empty, not another customer. Ordered 2 spicy chickens w/o mayo. "no mayo" was on my receipt. They took 15 minutes to give me the damn things, so I was thinking "I don't mind waiting, as long as that shit is fucking freshly cooked".

Got my shit, left. Riding my bike, took a bite, not only was it cold as shit, but had a fuckton of mayo, which almost caused me to fall off my shit lol. I wasn't prepared for that nasty shit.

Go back to the Burger King, took the other sandwich and said, "You guys accidentally gave me some mayo. I felt wrong keeping it, since I didn't order or pay for mayo, so I came to give it back to you guys" threw the sandwich on the floor, said "you can tell the person who put mayo on my fucking sandwich to come clean this shit up" and walked out.

Edit: obviously didn't bother asking for another sandwich after that. Fuck spit, they woulda took that shit to the bathroom and nutted in it.

After throwing it on the floor? That would have used up whatever courtesy those nasty sons of bitches had in them. They probably would have handed you a cup of refrigerated semen and told you to open up as they poured it in your mouth. That's what I think, anyways, the lesser quality fast food shitholes probably do have a fridge full of cups of semen somewhere. Right? Right? o_o;

How was your spit?

They have an open kitchen, Headspace. I can most assuredly tell you that there was no spit, as my food while being cooked never left my sight. Trust me on that.

[Sol-Blackguy]

You know how many people bitch about prices in my store? I'm a fucking stock clerk, not the president of the company. If you have an issue with prices, customer service, or how my manager doesn't know how to talk to people call corporate. They're trained to pretend to give a shit about your complaints.

[Cream Soda]

Lol that's why I don't eat at McDonalds for breakfast anymore.

Bacon egg and cheese bagel. Used to be $2, came with 3 pieces of bacon, 3 layers of egg.

Now it's like $3+ and 2 pieces of bacon with 2 layers of egg.

Didn't really complain though, I know the employees there don't set the prices, but sure as fucked stopped going there and buying it.

[Celeste]

You know how many people bitch about prices in my store? I'm a fucking stock clerk, not the president of the company. If you have an issue with prices, customer service, or how my manager doesn't know how to talk to people call corporate. They're trained to pretend to give a shit about your complaints.

I get that at my work every day, Sol-Blackguy. Wtf can we do about it? It's not like we, for laughs, raise the prices by 10-30 cents, right? We don't set promotion dates or when coupons expire, so wtf?

Lol that's why I don't eat at McDonalds for breakfast anymore.

Bacon egg and cheese bagel. Used to be $2, came with 3 pieces of bacon, 3 layers of egg.

Now it's like $3+ and 2 pieces of bacon with 2 layers of egg.

Didn't really complain though, I know the employees there don't set the prices, but sure as fucked stopped going there and buying it.

As is your right as a customer, Cream Soda. Thanks for not going up to an employee and shitting all over their day over a measly circle of egg and processed bacon.

[Sol-Blackguy]

With the exception of bars and restaurants, I don't go anywhere expecting good customer service. I go in, buy my shit, don't give anyone else shit because if they're working there, they have enough shit to deal with. I actually like how some places try to boast good customer service like it's going to justify their prices being higher than everywhere else.

[Jonny]

sweet a first world problems thread.

[Heavencloud]

sweet a first world problems thread.

Oh god I got mayo, the horror!

Spoiler: show

I hate it when places fuck up my order. It's not that hard to get it right, really.

[Dimmauk]

Tonight I went to Carl's Jr to try the Steakhouse burger, and my wife wanted a Famous with cheese with no sauce.

Get home, and she opens her burger and the FUCKING MEAT IS MISSING!

I had to drive back and watch them remake it, so I could laugh in their face and make sure we got no "extra sauce"

[Corrderio]

Yeah, I get sick of that shit to. Went to Taco Bell and ordered one of their Chicken Flatbread Sandwiches with just the chicken/cheese with no sauce and two tacos. Sure enough they put sauce on the flatbread sandwich.

It's pretty much a losing scenario though. Customer service does suck and if you're the one giving service you'll get that one guy that is way too unreasonable. I remember when I was doing maintenance at a toy store a few years back for some money for the holiday season this asshole bitches at me about why I wasn't on an empty register even when he seen me pushing the cart with all the cleaning stuff. Then wouldn't have any of it when I told him I'm maintenance.

[Cream Soda]

@.@ just got back from Burger King (lol no surprise I'm back in this thread)

3 spicy chickens w/o mayo

Get my 3 spicy chickens, no mayo, but has tomato (which the damn sandwich isn't even supposed to come with in the first place)

So I'm like "Hey, I'm sorry, but these have tomatoes on it." (I decided to be nice today since I actually wanted to eat this time). and he goes "You said no mayo, right?" and I'm like "yes, but these aren't supposed to come with tomatoes to begin with, which is why I didn't say no tomatoes"

Then he offers to take the tomatoes off of the sandwiches @.@ I was thinking but didn't say "Motherfucker, I can take the damn things off myself if I wanted to do that. I want a new sandwich"

So The guy doesn't feel like making new sandwiches and tells the 15 year old kid to make another 3 spicy chickens (they were out when I got there, so they had to make my 3 fresh).

So, I guess this kid wasn't around when I made my initial order and the first guy didn't tell him my 3 spicy chickens had no mayo. So when I get these 3, they all have mayo on it.

Take em back, lol manager lookin at them like "what the fuck did you dumb fucks mess up this time". Had them make another 3, was finally able to gtfo the place and had to keep my eye on em like a hawk, make sure my shit didn't get spit on.

[Celeste]

sweet a first world problems thread.

I'd eat a whopper in front of a starving Ethiopian if it would show you how many fucks I give about the third world.

[AoE]

I rarely if ever have issues when I order anything. To be fair though, when I do order stuff, it's simple shit.

Also I must work in retail heaven because in the 4 years I worked retail, I've only had issues with 2 customers and it was on days where I had to work alone.

[Dimmauk]

@.@ just got back from Burger King (lol no surprise I'm back in this thread)

3 spicy chickens w/o mayo

Get my 3 spicy chickens, no mayo, but has tomato (which the damn sandwich isn't even supposed to come with in the first place)

So I'm like "Hey, I'm sorry, but these have tomatoes on it." (I decided to be nice today since I actually wanted to eat this time). and he goes "You said no mayo, right?" and I'm like "yes, but these aren't supposed to come with tomatoes to begin with, which is why I didn't say no tomatoes"

Then he offers to take the tomatoes off of the sandwiches @.@ I was thinking but didn't say "Motherfucker, I can take the damn things off myself if I wanted to do that. I want a new sandwich"

So The guy doesn't feel like making new sandwiches and tells the 15 year old kid to make another 3 spicy chickens (they were out when I got there, so they had to make my 3 fresh).

So, I guess this kid wasn't around when I made my initial order and the first guy didn't tell him my 3 spicy chickens had no mayo. So when I get these 3, they all have mayo on it.

Take em back, lol manager lookin at them like "what the fuck did you dumb fucks mess up this time". Had them make another 3, was finally able to gtfo the place and had to keep my eye on em like a hawk, make sure my shit didn't get spit on.

Just take the tomatoes off. Wrong sauce or sauce when you asked no sauce is different, but you can easily take off the veggies. Sounds like you were just being a bitch.

Classic example of shit that happens to me, I order bacon cheese burger with mustard and pickles only. I get home, NO FUCKING BACON OR CHEESE! Why would I order a bacon cheese burger and not want it on there? I literally have to say "Mustard and pickles only, and yeah I want the bacon and cheese too".

[Delirium]

You know how many people bitch about prices in my store? I'm a fucking stock clerk, not the president of the company. If you have an issue with prices, customer service, or how my manager doesn't know how to talk to people call corporate. They're trained to pretend to give a shit about your complaints.

I also enjoy having to explain why my store is out-of-stock of something. That being said, I'd take the most obnoxious customer over any of my third try GED bosses any day of the week.

[Ace-o-fire]

I don’t really have any bad stories about restaurants. Once when I was 17 we went to a Sonic that just opened that day with some friends, and we where blunt riding up to the place. We then got stuck in a giant fucking line more than a half a mile long. There was a guy from Sonic directing people to spots so try and stop traffic.

He gets up to our ca and we all freak out and try and hide the blunt (because we were expecting him) he stops for like half a second and sniff the air. He walks up and says “Hmmmmm smells like some skunks are around” then my friend Ryan in the car, kind of offers him the blunt. He takes two hits without saying a word and goes “Alright… follow me,” and walks us to the front of the line.

i use to work in retail when i was younger, but never had any problems, mostly the Jewish people i had to deal with always trying to barter and the groups of Hispanic men who would come in and steal shit and not speak a word of English.

i would take all of then though over some of my dumbstruck Junior College dropouts bosses

[Cream Soda]

Just take the tomatoes off. Wrong sauce or sauce when you asked no sauce is different, but you can easily take off the veggies. Sounds like you were just being a bitch.

No go, if it's lettuce that's one thing, if it's something that squirts juice out when you press the sandwich together, the shit soaks into the bread and the patty. Shit still tastes just as gross as if you left the thing on there.

[Celeste]

Just take the tomatoes off. Wrong sauce or sauce when you asked no sauce is different, but you can easily take off the veggies. Sounds like you were just being a bitch.

This.

I also enjoy having to explain why my store is out-of-stock of something. That being said, I'd take the most obnoxious customer over any of my third try GED bosses any day of the week.

Give me an example of how bad your bosses are.