I've seen this sentiment expressed several times, but it really confuses me. How is Regina at all misunderstood? There may be no indication that the majority of the "good guys" don't know Regina's past, but even without them knowing, I can't say she's that misunderstood. They may not understand why she is the way she is, but she constantly makes poor decisions for stupid reasons and ends up being...well, evil. She's had more than one chance to look at the situation rationally and Do The Right Thing™, but each time she avoids the right (and in some scenarios, easier) choice. I understand why the writers have written it this way, but I absolutely hate when they use a lack of logic as a crutch in place of good plot and writing.
That's certainly not to say that any other characters are any better. They've done a good job giving Regina a reasonable backstory that shows the audience she could've been a likable person, but a series of situations made her the person she is. The "true hero" would've risen above it while the "true villain" would've been evil without it (but no one on this show qualifies for those roles). They've tried to make the show more realistic than the typical Disney version of the fairy tales, but not quite as dark as they originally were. The writing of the characters is...mostly atrocious.
Henry is a child (which is already enough to be annoying enough), so I can partially forgive his naïveté. I can't seem to recall how old he is supposed to be, but given that he spends all his time around adults, you'd think that he would've realized that the world isn't black and white. Cora (and Regina) have killed people for fun or to cause pain to someone else. They write him as the voice of good, resolved not to let anything bad happen to anyone (unless they're one of the "good guys", which case any wrongdoing by the bad party can be forgiven).
Snow (needs to let her hair grow) is probably the closest they got to being a real person, but something about her (either the acting or the writing) really bothers me. She is written like (I believe) most people think: someone is doing bad and everything we've done to stop them has just ended up causing more collateral damage. The person doing the evil deeds need to be gotten rid of. The took the classic good character and wrote the conclusion to the arc in the most painful way for Snow. Not only did they have Snow make the decision to end Cora's life, but they also made Snow manipulate Cora's own daughter to be the one who killed her and showed us that, had the curse not been a factor, giving Cora her heart back may have solved everything (except keeping Rumpelstiltskin alive). Had the beacon of good stayed pure for just a little longer, everything may have ended. Twist the knife a little more, writers. So, she feels terrible about taking a life, even though everyone with a little knowledge of baddies would've thought that was the best possible action.
Charming is...cardboard. I'm not sure if they forgot that he was a person who could do things, but they seem to use him as a vehicle to move other people's stories, without progressing him. He stands idle, ready to come to Snow's rescue (either physical or emotional), but he's had no growth and he seems to lack any decent characterization. The way he acts (and, to a lesser extent, everyone in the town) seems to change wildly depending on what role they need him to fill in the plot. I think there are quite a few directions they could've taken him, but it seems as though they're content to leave him as is.
Emma often feels the same way to me. They build tension between her and her family, but she doesn't really do much of anything. I feel like the fact that she grew up outside all of this nonsense would give per a perspective similar to ours, but she still seems like much more of a puppet than I think she should, at this point.
Which, really, is another fairly big issue with the plot. The magic is, essentially, all evil. They made a point of telling us that magic (except fairy magic!) comes with a price. Everyone we'd seen that had magic (prior to Emma) was obviously a villain. The magic makes the villains seems even more moronic. The classic "let the good guys live so we can torture them" is a trope I really do hate. Using Henry as Regina's "reason not to kill" is almost as annoying. You're telling me she can't secretly have a tree drop on someone's head? Yeah, it wouldn't make good television, but giving your characters nearly unlimited power and then having them bake pies isn't really good TV, either.
But they gave Emma some sort of magic (born by true love, blah blah), so they must have a plan for her, right? There's one of two ways they'll go with it: either Emma uses her magic for good, showing that it isn't the magic that makes bad things happen, or the magic will corrupt her (you have to believe that they wouldn't give her magic for some drama and then not explore it). If she had any sort of decent characterization or backbone, I'd go with the latter. I'd have her start to learn and use magic to fight Regina. I'd have her power grow exponentially, surpassing everyone. Turn her into the big bad and have Regina and Rumpelstiltskin have to team up with the rest of crew good to stop her.
I wouldn't say they have a problem with Regina being good, but the fact that Regina becoming good means they need to introduce a villain and miss out on the drama and general misery they get to show Snow in over murdering one of the heartless. As for Snow, as I mentioned above, I think it was a fairly good logical step in the story to take (one that I really would've expected from Charming, given his history, but I suppose that's why they made it Snow). It isn't something they can just take back (until Cora comes back to life because magic), so they'll have to have Snow deal with it or leave her a useless sack of suicidal moping, which I don't think they'll do (for long).
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