Comcast and Compatible modems

[LinktheDeme]

Well I just switched to comcast cable from AT&T DSL and it hasn't been a steady connection yet. It's been on and off the entire time. send and receive keep blinking the entire time and stabilize momentarily. Apparently its supposed to be green all the time which isn't the case.

The tech said it might be the modem and everyone is ok on the other side. He was a bit less interested in general though during installation, the half the time time he was on the phone with his girlfriend or something. . . who was yelling at him. Also was taking random call from other people too during setting it up after the installation.

Anyways, was wondering what modems would be ideal for comcast internet. Don't want to get a modem that they'll be like OMG DOESNT WORK WITH OUR SYSTEM or etc. (IF thats even possible I suppose, maybe i'm making up an issue that won't occur.)

[Eragon]

I use this http://www.amazon.com/Motorola-Surfb...f=cm_lmf_tit_8 and it works fine for me.

The SB5101 is good too but costs twice as much as the SB5100 and has no noticeable difference, unless I'm not savvy enough to recognize it.

Sometimes my modem goes through weird phases where there's a problem like you described and I have to mess with the various cables and splitters. I think it has more to do with my lines outside than the modem, but I'm too lazy to call a tech out to look whenever there's a problem.

Also, I have the Performance package, so speeds aren't crazy fast where I need a hardcore expensive modem to utilize it (if that's really a factor).

[LinktheDeme]

I use this http://www.amazon.com/Motorola-Surfb...f=cm_lmf_tit_8 and it works fine for me.

The SB5101 is good too but costs twice as much as the SB5100 and has no noticeable difference, unless I'm not savvy enough to recognize it.

Sometimes my modem goes through weird phases where there's a problem like you described and I have to mess with the various cables and splitters. I think it has more to do with my lines outside than the modem, but I'm too lazy to call a tech out to look whenever there's a problem.

Also, I have the Performance package, so speeds aren't crazy fast where I need a hardcore expensive modem to utilize it (if that's really a factor).

thank you very much, appreciate it.

[Obiron]

Seconding the Motorala Surfboard. They're usually what Comcast provide if you rent from them, just various models. I use this one because it's DOCSIS 3.0. Won't make a difference now, but I figured I'd spend a little extra for future proofing.

[imveryemo]

The modem they give you should be adequate, Comcast are just cocksuckers and it takes 15 calls to get results

[LinktheDeme]

The modem they give you should be adequate, Comcast are just cocksuckers and it takes 15 calls to get results

I actually I got in first call no waiting either, guy was very helpful his name was Peter. I'm going to give him great reviews, he was willing to try everything I said both modems different things he even offered a few solutions but he pretty much said before that.

"Yea I'm getting no signal the technician shouldn't have left it was poor work and I apologize" Very sympathetic and sounded like he actually cared. The technician though was . . . well look at the original post.

But yea they're customer service was great overall I think at least over the phone

[Gustave]

Its all about which tech you get. I was having issues and got a great tech once. He said to take my modem to the local branch and even gave me a model number of the modem to get. He said don't leave without that model type because it has DOCSIS 3.0. The local branch was quite pissed and annoyed when I told them . The had to have one shipped there because they didn't stock it. The tech actually said the modem i had , and they one they tried to give me again, was old and should have been upgraded when I changed my speeds earlier that year.