
Originally Posted by
Anoat
When I worked for DirecTV it really disgusted me how they handled client deaths to close accounts. They required a notarized death certificate before agreeing to close out an account, and if said account was still under contract/owed money, they required a next of kin or estate manager to pay off any outstanding balance, even if that person was never listed on the original customer contract. Just one of the list of shitty things I saw them do that made me swear them off forever. They still make pretty funny commercials though.