Started working this morning, noticed my co-worker wasn't in. Checked the schedule, and he's off for three weeks. He's also the only other experienced agent available, between myself and him we handle about 100% more calls than the other people who work later on. So, that mean's I get no breaks for 3 weeks, and our wait times will skyrocket (call for support, wait 15-30 minutes!). Good times.
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