If you have preordered and you haven't received your code yet, just cancel the preorder and go somewhere where you know you'll get it.
There are (or were, rather, lol) plenty of online retailers that send the codes immediately after preordering. As far as I'm concerned if you didn't receive the code within hours/days you're not going to get it. Don't risk it and try somewhere else.
Codes are clearly running low though because the amount of bitching about not getting codes is off the charts. Good luck.
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