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  1. #1
    Smells like Onions
    Join Date
    Jan 2013
    Posts
    2
    BG Level
    0

    FFXI crashes upon loading windowed mode.

    I have been having issues with this ever since I got my Alienware laptop. Any time I run FFXI in windowed mode (SE config or Windower) it crashes. It runs perfectly fine in full screen. When FFXI starts to load after POL the window comes up, my screen goes black and it gives me error.

    Error log here:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: pol.exe
    Application Version: 1.18.13.0
    Application Timestamp: 4e3bcddc
    Fault Module Name: d3d8.dll
    Fault Module Version: 6.1.7600.16385
    Fault Module Timestamp: 4a5bd9a7
    Exception Code: c0000005
    Exception Offset: 00058eac
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 4105
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

    My system specs are as follows:

    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
    Language: English (Regional Setting: English)
    System Manufacturer: Alienware
    System Model: M17xR4
    BIOS: InsydeH2O Version 03.72.07A05
    Processor: Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz (8 CPUs), ~2.3GHz
    Memory: 16384MB RAM
    Available OS Memory: 16354MB RAM
    Page File: 3106MB used, 29600MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 120 DPI (125 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 64bit Unicode
    Display Devices
    ---------------
    Card name: NVIDIA GeForce GTX 675M
    Manufacturer: NVIDIA
    Chip type: GeForce GTX 675M
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_1212&SUBSYS_057B1028&REV_A1
    Display Memory: 4047 MB
    Dedicated Memory: 1999 MB
    Shared Memory: 2048 MB
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2um
    Driver File Version: 9.18.0013.0623 (English)
    Driver Version: 9.18.13.623
    DDI Version: 11
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 8/30/2012 15:14:00, 18229096 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71E3E-5152-11CF-F771-76251CC2C435}
    Vendor ID: 0x10DE
    Device ID: 0x1212
    SubSys ID: 0x057B1028
    Revision ID: 0x00A1
    Driver Strong Name: oem84.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section2 07:9.18.13.623ci\ven_10de&dev_1212&subsys_057b1028
    Rank Of Driver: 00E00001
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C

    Any help would be greatly appreciated. Also, I have the Steam version of FFXI if that is important.

  2. #2
    jponry
    Join Date
    Jul 2006
    Posts
    1,391
    BG Level
    6
    FFXI Server
    Phoenix

    Uninstall PlayOnline and follow the installation guide here.

  3. #3
    Smells like Onions
    Join Date
    Jan 2013
    Posts
    2
    BG Level
    0

    Figured it out, did not need to re-install everything. I had it working before and something was interfering. Discovered that it was Microsoft Security Essentials. Thank you for the reply.

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