Until we actually see the discounts, I'm not going to believe anything.
Until we actually see the discounts, I'm not going to believe anything.
Even then, telling your customers to fuck off is far worse then telling retailers to fuck off.
I'm sure the big retailers knew about this months before the announcement. I'm sure such contracts are already in place and I'm sure they wouldn't really care if MS, in a gesture of pleasing customers and drumming up business, told retailers to fuck off cause' they're lowering the price of games.
If M$ came out and said "all games $39.99 fuck the man", they would have come out of e3 much further ahead. They're not going to do that though, or at least weren't going too. That would really push Sony up against a wall, far more then Sony pushed them against a wall with the $100 discount.
and it keeps getting worse
http://www.ibtimes.com/xbox-one-user...-weigh-1306797
I understand several companies do this but Microsoft probably should have waited for the dust to clear first <_<Xbox One Users Must Waive Right To Class Action Suits Against Microsoft; Experts Weigh In
Microsoft (NASDAQ:MSFT) is requiring Xbox One owners to waive their legal right to a class action against the company, according to a disclaimer on the company's website. Those who buy the company's upcoming video game console, the Xbox One, enter an agreement that any future legal proceeding against Microsoft is done on a case-by-case basis.
The Xbox One's pre-order disclaimer says “Terms include binding arbitration with class action waiver to resolve disputes.” That means that if the Xbox One has a widespread issue like its predecessor's “red ring of death” (RRoD), the affected owners will have to sue Microsoft individually, rather than banding together in a class action.
According to attorney Paul A. Herman, a consumer advocacy expert who has previously worked on class suits against large corporations, binding arbitration helps companies like Microsoft avoid large claims. Should a legal situation arise with the Xbox One, consumers have to hire their own lawyer and pay for legal costs up front.
Class action, on the other hand, occurs when a group of people have the same problem with an entity such as Microsoft, and are therefore entitled to the same compensation. Legal representatives on the consumer's side in a class suit are called plaintiff lawyers, and are only paid if the suit is won. The amount of money charged by plaintiff attorneys is sometimes criticized for being too high. With binding arbitration in their terms and conditions of use, Microsoft is protecting itself against class action.
“It’s completely objectionable, because it’s a totally stacked deck,” Herman said. "The big money guys are picking out the arbitrators they want. It always has been so consumers get screwed."
In an agreement where binding arbitration is involved, consumers must use the arbitrator preselected by a company such a Microsoft, then undergo a “quasi-legal” process where there are no legal rules or objections.
“Arguments can be made that would not even be considered evidence in a real court of law,” Herman said. “If they pick the arbitration company, it’s easy to skew the judgment in their favor."
The Florida-based attorney raised the issue of objectivity in a proceeding like binding arbitration, where a mediator in the case is much less likely to be as impartial as a judge in a court of law.
"In court, justice is blind,” he said. “In arbitration, justice is not blind. It’s not even a case of one eye peeking out. The blindfold is over her forehead.”
Herman said that while a judge may be objective, the arbitrators used by big companies often are not. Microsoft was hit with a class action in 2008 over covering up possible Xbox 360 defects such as the "red ring of death." According to an email from Keith Cable, the attorney who issued the original lawsuit, that case was resolved confidentially and he is prohibited from discussing the terms.
Apple Inc. (NASDAQ:APPL) was recently ordered to pay $53 million in a lawsuit due to faulty liquid sensors in its devices, and also faces a suit over issues concerning burn-in on its MacBook Pro with Retina display. Perhaps the iPhone 5S will be the next device to include a “binding arbitration” agreement in its Terms & Conditions?
Eh it's not just several companies, pretty much every major corp has "binding arbitration" as part of the standard legal ToS. Shit, Sony's had it in the PSN ToS for several years now. Not excusing it because arbitration is shitty and very rarely is favorable to consumers, but in light of all the other bullshit they're doing with the Juan it's probably the least concerning.
yeah not that I read every ToS I agree to, but I'd be amazed if any if then didn't have that
Honestly, arbitration is very consumer friendly.
It's still a dick-move, and most good companies that deal with this kind of thing (car companies, white goods, etc.) you have to agree to go through non-binding arbitration before you can move forward with a civil case.
It also depends on the corporate culture of each company. With the RROD issue for the 360 MS ducked and dodged as much as they could. When I have dealt with Sony, they have offered replacement on manufacture defects and send out a repairman without any issue at all.
I had a RRoD sent in for repair at the end of the warranty(was my second 360), three weeks later I got it back, RR'd out the box, called them up and they said 'sorry, warranty is expired' lol...
My third one was RRoD so I bought a Slim(my first the were fats), I sent the dead one to Zeith and said he could keep it if he reflowed it and got it running...turns out the console was perfectly fine and the power supply had exploded, he grabbed a new PSU and to the best if my knowledge is still using the system issue-free today lol
also to be fair I travel with my Slim shoved into a gym bag with some old shirts twice a week, it's been dropped and/or knocked over many times and still runs perfectly, and the slim PS3 I carry with it is a much larger pain in the ass to fit into a bag
My fat PS3 has taken some battle damage over the year and also gets hauled around in a gym bag. Still works like a charm.
I'm more afraid for my 360. Has RROD'd once. Fixed it, but ever since Luis flipped the table it was sitting on in the KOF Salty Suite, the optical drive grumbles like a motherfucker on startup. Would be in worse condition if Adelheid didn't catch it mid-flight.
EDIT:
The specs on the E3 boxes gets better - they had nVidia GPUs in there.
Yeah I've had friends with very good customer service experiences with them as well, to an extent I think it's like every other company where it's kind of a dice roll on who picks up the phone.
I've never gotten a fresh warranty though, I had to get the disc drive repaired on my first one and got no re-up, but that was also before they started doing the extensions for the RRoDs
I bought a used 360 that eventually broke down while under warranty, called them and they replaced it np. Next one rrod a few months later (should still have been under original warranty) and they refused to do anything because I didn't have the original purchasers information, even thou I didn't have it the first time either. Called them like a dozen times talking to different people and never got anywhere.
Idk if I got lucky the first time or they changed policy at some point, but pretty messed up.
The difference they're ignoring in this "We're just doing what Steam does" model is that Steam's offline mode means you can go so long between logins that a lot of people don't know what the actual limitations on it are. Some people say it's two weeks, some a month, others have it on laptops that haven't been online in half a year to a full year.