
Originally Posted by
Kohan
One of the best ways to do that, though, is not to dismiss it, but to explain why it isn't a concern, and to do so in layman's English. You may feel that it's a bother, and that it's unimportant, but someone who does not know any better will be scared off by that. They're going to want to read something that reassures them. They'll look for a FAQ, or a help document, or a ReadMe (perhaps not so much that nowadays), or they'll Google about it, wanting to know, "Why does this collect my information?" They won't know what a post or anything of the sort is (well, not in software terms, anyway—maybe they'll think of a wooden post)—they just want someone to pat them on the head and tell them, "it's all right, everything's safe."
It may seem like an unnecessary bit of hand-holding, but it isn't—it's good for one's reputation and their public relations. People complain about data gathering, DRM, and anything else they're exposed to. It's also literally illegal in some parts of the first world to gather such data without the user's consent and understanding.