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Thread: Missing Outlook contacts     submit to reddit submit to twitter

  1. #1
    Ridill
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    Missing Outlook contacts

    So one of our clients has hosted exchange through Godaddy. Well Godaddy's server took a shit over the weekend and they fucked up one of our user's accounts, she lost all of her contacts and can't access any of her old emails. They told me they would eventually get this all sorted out but not for another ~72hrs or so and she needs her contacts by Wed.

    Are contacts stored anywhere other then in the .pst file in %userprofile%/local/Microsoft/Outlook?

    I feel that importing the .pst file of her account she's using won't do anything since it's already in use and w/o the contacts. She also lost her contacts on her phone as well which is why I believe it's on Godaddy's end and not just her machine.

  2. #2
    Cerberus
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    Contacts are stored in the PST file, and the PST is lost until recovered? Maybe check if the NK2 is sufficient for the user, for now? It just houses the auto completes when typing in names during message composition.

  3. #3
    Ridill
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    What I ended up doing was signing onto their profile on their old XP machine since upon starting it up it asked if I wanted to use the temp server or just use old data and I chose old data, exporting that PST to the server and then importing it on the Win7 machine's profile and getting all the contacts that way.

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