Did Not Get a Tactics Pearl
Dear Square Enix Staff,
The staff at Telephone Support [1-(310)-846-0345] suggested that I not even bother to do a rewrite of my original report, simply to accommodate the haters. The Telephone Support Staff said that the Development Staff would read my post and simply ignore the haters. I decided to go ahead and do the rewrite anyway. I know full-well that doing so empowers the haters. However, if the haters provide the motivation to create more concise and overall better documents, perhaps that's not such a bad thing.
I ask that Square Enix take these factors into consideration: If Final Fantasy XI were a play-for-free game, I would have simply discounted/ignored the fact that I was cheated out of an item. However, since we all pay subscription fees, all code, regardless of server-side or client-side should deliver all the items that Square Enix says it should deliver. In short: Although nothing in life is perfect, people should get maximum value for their hard-earned money and Square Enix needs to work very hard tho insure that his happens. Next, I intend to work very hard to get this situation resolved to my satisfaction - meaning that I want Square-Enix to
give me the Tactics Pearl. I don't want to waste additional time, energy and resources escalating this beyond Square Enix Support and myself. However, I will do so if I feel I put into a situation where I have no other options.
I did the Tactics Pearl Quest. However, at the end of said quest, the only item I obtained was the "Homemade Rice Ball" and nothing else.
http://vignette1.wikia.nocookie.net/...deRiceBall.png
Knowing that I have always been Learning Disabled and that playing video games has always been difficult & frustrating for me, I decided to take a proactive approach to obtaining the Tactics Pearl.
I used a laptop and desktop computer simultaneously. I used my desktop to connect
only to Final Fantasy XI. I then used my laptop
only for access to the on-line Final Fantasy XI encyclopedia (wiki.ffxiclopedia.org). Knowing my level of difficulty playing Final Fantasy XI, I wanted to be sure that I had the gameplay screen (on desktop) & the wiki screen (on laptop)
right next to each other, to insure absolute clarity. Obviously, the absolute clarity I had hoped for did not materialized.
Platform: Windows PC
ISP: Cablevision/Optimum Online (NY, NJ, CT Tri-State area)
Type of Internet Connection: Cable
Internet Connection Speed: Don''t know
Date and Time: Don't know. Happened too long ago for me to remember. Perhaps sometime in the early summer of 2014.
Frequency: Once
Character Name: Billnes
Race: Hume M
World: Ragnarok
Main Job: Black Mage 99
Support Job: White Mage 49
Area and Coordinates: Upper Juno (G-8)
Party or Solo: Solo
NPC Name: Luto Mewrilah
Monster Name: Not Applicable
I thank you very much for your time, effort and consideration in this very important matter.
Sincerely yours,
William N. - Long Island, New York