Redeeming pre-order code

**Carth** · 2013-08-20 14:55

Originally Posted by solracht

I'm curious about whether it's the SE store codes that are fucked up, or the preorder site.

All the people I know with region mismatch have purchased the game directly from SE.

Apparently their outsourced distributor, Digital River, might've gave the wrong preorder codes.

**solracht** · 2013-08-20 14:56

Originally Posted by Sigmakan

If we're legacy, we dont have to worry about this shit right?

idk man im not playing this shit without my cait sith

**Tokitoki** · 2013-08-20 14:56

Originally Posted by Sigmakan

If we're legacy, we dont have to worry about this shit right?

You have Early Access. You would only need to worry about the items which you should be able to redeem later anyway. I believe the codes expire Dec 31, 2013 so just enter them some time later.

**grozny** · 2013-08-20 14:56

Originally Posted by Alkar

Yes, Phase 4 client is the final one so you can play using that one. All you need to do is link the codes to your SE account and you're good to go.

Originally Posted by Tokitoki

When you enter your preorder code to the site and get the subsequent 20-digit code you will get a download link.

Great, ty both.

**Weltall** · 2013-08-20 14:57

LOL......how many different ways are they going to screw this launch up?

**kyosak** · 2013-08-20 15:01

my CE just shipped as well

**SephYuyX** · 2013-08-20 15:02

Originally Posted by Weltall

LOL......how many different ways are they going to screw this launch up?

You seem surprised, lol.

**arus2001** · 2013-08-20 15:05

Ordered mine through GMG. Admittedly, I'm not sure if they're EU-based. I'm NA, so I sent them a support ticket to potentially clarify, or at the very least, scream at SE for me for their incompetence.

**Garaku** · 2013-08-20 15:08

I contacted Amazon about it. They told me that there is no way their codes should have been wrong. I'm NA and I registered their code through the NA site, so the code that popped out should have been NA. It's most definitely a problem on SE's side. >_>

**Akiyama** · 2013-08-20 15:10

gg SE well played?

**Kipling** · 2013-08-20 15:14

Pretty sure most of the errors people are getting are just based on the site getting slammed, as the dev's on OF said.

Hello all,

We've confirmed a high volume of traffic to the FFXIV Pre-Order Code Redemption website, which likely causes any errors you might have run into. If you receive an error while attempting to redeem your code, please wait and then try again later.
Our internal teams are working hard on this issue, and making every effort to relieve site congestion. As soon as we have any further information, we'll be sure to update you all on our Twitter and through this forum.

**ArchDizzle** · 2013-08-20 15:15

Ok soooo, I went to the NA site and tried to register my code, after logging in and selecting NA it asks the profile info and I noticed the DOB was formatted in EU, after putting the info in it says English but has English UK, something is fucked up bad, the NA site is somehow linking your NA code and account to the EU early access codes. Luckily I got error 3'd and it didnt go through..... Not sure if that means im still fucked because i already entered the profile info.

**Carth** · 2013-08-20 15:17

I can't believe I'm so infuriated that I can't process a god damn code.

**Weltall** · 2013-08-20 15:18

I'm just....gonna waitttttt....yes.......

**bluefan** · 2013-08-20 15:19

Originally Posted by Carth

Apparently their outsourced distributor, Digital River, might've gave the wrong preorder codes.

That would be apocalyptic if true.

But seeing as how SE are the ones who gave them the codes....does Digital River handle the EU and JP regions too?

**ArchDizzle** · 2013-08-20 15:20

What the fuckity fuck.... From the NA preorder site if i click on the profile that was just made for the sole purpose of this fucking code it takes me to eu.square-enix.com/en/profile but my country is united states and my language is English US.

**Madeline** · 2013-08-20 15:20

Originally Posted by ArchDizzle

What the fuckity fuck.... From the NA preorder site if i click on the profile that was just made for the sole purpose of this fucking code it takes me to eu.square-enix.com/en/profile but my country is united states and my language is English US.

Same thing here.

Second code is my only hope right now, I have a feeling the bed has been shit once you've used the code and received the wrong region. I bet that's why my PS3 code won't work. It's EU, and the EU store supposedly doesn't have it available yet.

**Krandor** · 2013-08-20 15:21

For some reason it's making a new account, I also just clicked on the profile information and it was trying to register my account to one created today.

It also decided I was female somehow.

**arus2001** · 2013-08-20 15:22

Originally Posted by ArchDizzle

Ok soooo, I went to the NA site and tried to register my code, after logging in and selecting NA it asks the profile info and I noticed the DOB was formatted in EU, after putting the info in it says English but has English UK, something is fucked up bad, the NA site is somehow linking your NA code and account to the EU early access codes. Luckily I got error 3'd and it didnt go through..... Not sure if that means im still fucked because i already entered the profile info.

Yeah, I noticed that, too. Hoping I haven't been boned in some manner even though I made sure to us NA links.

**ArchDizzle** · 2013-08-20 15:22

Doesn't make sense since my SE account is NA, and looks like the eu site i mentioned just went down for maint.

@ Krandor, same thing had to change it to male.

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