Redeeming pre-order code

**Arelian** · 2013-08-20 17:46

Originally Posted by Shuyn

Lol, can't they ban your account because of that?
If you order a game, it gets shipped, then you tell ur bank to not pay, your account gets canceled.
I figure the same happens to codes, no?

You cancel the order before it ships.

Originally Posted by Vuitton

If you're worried about your code just pre-order another copy of the game on Amazon and cancel your previous order. That's what I did just now to get a new code to use for when this blows over. I got the new code about 3 minutes after ordering. I went into my account and canceled my previous order.

Fuck, I am gonna cancel this one too once I get this code registered.

This doesn't work for those of us with physical CEs ordered, sadly. If it keeps up, though, I am cancelling my physical CE because jesus christ this is incompetent.

**Suited Aces** · 2013-08-20 17:46

Originally Posted by Eanae

Still getting the England flag next to language here.

You can change that in your profile settings. From (UK) to (US).

What i'm saying is the web address changed from the EU one to the NA one. So now it seems I have the correct NA account now.

**Eanae** · 2013-08-20 17:47

Originally Posted by Suited Aces

You can change that in your profile settings. From (UK) to (US).

What i'm saying is the web address changed from the EU one to the NA one. So now it seems I have the correct NA account now.

I'm going to play it safe and not complete the members "additional information" until it's cleared up to be safe, but that's good to know, thanks.

**Madeline** · 2013-08-20 17:47

Originally Posted by Suited Aces

You can change that in your profile settings. From (UK) to (US).

What i'm saying is the web address changed from the EU one to the NA one. So now it seems I have the correct NA account now.

I changed that a long time ago. Every time I close out it goes right back to UK english and pulling data from the eu.square center.

**Carth** · 2013-08-20 17:47

Has anyone able to process their EA code after the "Fix"?

**Cutriss** · 2013-08-20 17:47

As far as I'm concerned, they told me they'd email me when the site was live and ready to accept codez.

They never emailed me, so I'm not trying to register codez.

It's a little unclear but did anyone *actually* get an email saying this was ready to rock? Or are we all just hecking beds?

**Tarubaby** · 2013-08-20 17:48

Originally Posted by Suited Aces

You can change that in your profile settings. From (UK) to (US).

What i'm saying is the web address changed from the EU one to the NA one. So now it seems I have the correct NA account now.

On mine when you goto the preorder page if you click on your user name and goto either "My Profile" or "User Settings" it links directly to http://eu.square-enix.com/en/profile. So they may have fixed it for new registrants, but anyone who registered ANY time before that site maintenance likely has an EU account.

**Cream Soda** · 2013-08-20 17:52

Originally Posted by Carth

Holy fuck you guys are late. Yes 1.0 players need to pre-order for Early Access if you're not Legacy.

Haven't rly kept up with this since phase 1 beta; I am legacy though

How do I go about getting a code then?

**Carth** · 2013-08-20 17:53

@Cream Soda, I'm a little irritable at this whole situation, so apologies. But, since you're Legacy you don't need to go through this Pre-Order mess. You already have Early Access.

Originally Posted by Cutriss

As far as I'm concerned, they told me they'd email me when the site was live and ready to accept codez.

They never emailed me, so I'm not trying to register codez.

It's a little unclear but did anyone *actually* get an email saying this was ready to rock? Or are we all just hecking beds?

A buddy of mine actually asked this during his Live Chat.

You: Alright, just one more question then: When I registered my email on the site, it told me they'll give me an email telling me when I'm able to input my preorder code. Should I wait for that email?
Agent Londin G: You should be able to enter your code at; preorder.na.finalfantasyxiv.com
Agent Londin G: The merchant would have given you a code.
Agent Londin G: If it was the Square enix store, please go to: www.digitalriver.com
You: Alright just tried to register the code at the Preorder Site, it said Error 3: There was a problem, Try again Later. Guess thats due to congestion. Thanks for your help.

And I asked the agent when I called them, he said he couldn't confirm if Square Enix was going to send out emails.

It's one giant clusterfuck. lol.

**Shuyn** · 2013-08-20 17:53

So i can just pre-order it, recieve the code and cancel, huh?

**Ratatapa** · 2013-08-20 17:53

Originally Posted by Cream Soda

Haven't rly kept up with this since phase 1 beta; I am legacy though

Then you are fine unless you really want the moogle cap and cait sith doll

**Suited Aces** · 2013-08-20 17:54

Originally Posted by Tarubaby

On mine when you goto the preorder page if you click on your user name and goto either "My Profile" or "User Settings" it links directly to http://eu.square-enix.com/en/profile. So they may have fixed it for new registrants, but anyone who registered ANY time before that site maintenance likely has an EU account.

I registered this morning. I got home from work an hour ago and when I checked my profile it was sending me to the eu.square page. So i "had" an eu account. Now when i go to my profile page, it shows the correct na.square page.

The only change i made was changing the language from uk to us. I don't, by any means, think that is what fixed it. I think the fix is coming form square end.

**Shuyn** · 2013-08-20 17:55

Originally Posted by Cutriss

As far as I'm concerned, they told me they'd email me when the site was live and ready to accept codez.

They never emailed me, so I'm not trying to register codez.

It's a little unclear but did anyone *actually* get an email saying this was ready to rock? Or are we all just hecking beds?

OMG Hecking the bed is still around!!!!

**Cream Soda** · 2013-08-20 17:55

Originally Posted by Carth

@Cream Soda, I'm a little irritable at this whole situation, so apologies. But, since you're Legacy you don't need to go through this Pre-Order mess. You already have Early Access.

A buddy of mine actually asked this during his Live Chat.

And I asked the agent when I called them, he said he couldn't confirm if Square Enix was going to send out emails.

It's one giant clusterfuck. lol.

np np, thx

**Cutriss** · 2013-08-20 17:58

Originally Posted by Shuyn

OMG Hecking the bed is still around!!!!

I now regret making this comment.

**Lucavi** · 2013-08-20 18:06

Originally Posted by Nitsuki

So what are people doing now? (sorry i just got home from work to register the code and see this shit is blowing up again -_-) I'm not gonna risk my code since i got error 3 also, are people actually getting this to work with SE support chat?

I'm waiting for SE to send me an email today. Getting kinda nervous, even though I registered back then.

Edit: Looking above, that rep guy sent out the same link that the amazon code email had, so I feel 100% fine now.

**Sonomaa** · 2013-08-20 18:06

still getting error 3s, just gonna wait till the servers stop collapsing in pain, then let it go through

**Madeline** · 2013-08-20 18:10

If they don't fix this eu bug, everyone that went early on will be completely fucked. And then, even if they do fix it, unless they resend codes, we're still fucked.

At this point, I just want this eu shit gone off my account before it further fucks things up.

**Seiji Okita** · 2013-08-20 18:10

Originally Posted by Sonomaa

still getting error 3s, just gonna wait till the servers stop collapsing in pain, then let it go through

This was my stance after getting error 3 and the EU chaos broke out.

Slow and easy wins the race today baby.

**Shuyn** · 2013-08-20 18:13

Are they closing the website before the 24th?
If not, i wonder why everyone rushed to register it in the 20th on the opening O.o

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