Redeeming pre-order code

[Kanriel]

This is the screen you get if you dont have EA

I have my RAAU code or whatever and I get that screen...

[Kipling]

I have my RAAU code or whatever and I get that screen...

Did you enter the code on the website?

[shaddix]

GMG would not let me cancel my preorder.

[Kanriel]

Did you enter the code on the website?

Ahh, now it all makes sense. I have it now. Now I just need to see if I can get my 2nd code to work for my gf's account, got Error 2 last night.

Edit: Still getting error 2, bleh.

[BadKarma]

How did you do that?

I didn't play phase 4 much, but I remember I couldn't make a character with service 1, so I made it on 2, but what if it works the other way come release?! It says I can check which characters are on which account, but when I try it says there are no characters on this service account...but it doesn't say which one.

I just don't want to screw this up. lol

SQEX Account Management

[Belragga]

Does anyone know how the collectors bonus will be received? Will I be sent an in game code or just log into my items?

[Ratatapa]

What version of collectors you bought

[Raldo]

Does anyone know how the collectors bonus will be received? Will I be sent an in game code or just log into my items?

All in-game bonus items are delivered via Moogle Mail. To retrieve them, you just speak to the Moogle mailman. If they don't show up the first time you log in, it should show up the second time you log in.

That said, you won't actually receive the items until you register the game code itself, and I don't know when that registration opens.

[Belragga]

Ok thanks.

[Lonewind]

All in-game bonus items are delivered via Moogle Mail. To retrieve them, you just speak to the Moogle mailman. If they don't show up the first time you log in, it should show up the second time you log in.

That said, you won't actually receive the items until you register the game code itself, and I don't know when that registration opens.

Does that mean we can't setup the One-Time Password generator app until we register the "game code"? whenever that is?

[Raldo]

Does that mean we can't setup the One-Time Password generator app until we register the "game code"? whenever that is?

I would assume you can register the one-time password thing whenever you want. It's attached to your SE account, and shouldn't have anything to do with FFXIV specifically.

The above is a complete assumption on my part, since I already have that registered from ages ago during FFXI. I don't remember how you go about doing all that stuff. I'd just poke around and see what you can figure out, unless someone else comes in here with more clarity.

[Aelfinn]

here's a question that I don't THINK i've seen asked... what's the difference between these two account management portals?

[Raldo]

What is the 2nd one from?

[Gokulo]

It's the S-E member page or something. You can get to it from where you type in the pre-order code. When you're logged it just click on S-E logo, or your account name in the upper right and go to setting or w/e

[arus2001]

Something you had to log in/register to initially (And the source of the NA/EU mix-up, I suspect), but not sure if they rerouted the process.

[Aelfinn]

here's a question that I don't THINK i've seen asked... what's the difference between these two account management portals?

to clarify the point of posting this,... the 2nd one is where I see my XIV being registered... the 1st shows me my XI and OLD instance of XIV v1 beta(at least i think thats what this is showing up as)


why so convoluted...

[bluefan]

The first one is also being changed to the Mog Station as well. Yes SE, lets make it a trifecta!

[ArchDizzle]

The first is your SE account management, the second is the SE members management page, the latter being part of the code mix up problem. Its used for the SE store and member site and stuff like that. All of it is a mess right now while they convert over to what seems like the new all in one account management site Mogstation? Really wish they would have done the change over a couple of months ago and worked out the kinks to prevent the kind of issues we are having.

[Gokulo]

Did they even announce Mog Station for people playing XI? Because if not then I guess that S-E management page will stay anyway...

[Aelfinn]

Did they even announce Mog Station for people playing XI? Because if not then I guess that S-E management page will stay anyway...

coming in as a just-recently-former XI player, this is honestly the first I've heard of Mog Station... have I just been ignoring a ton of news releases? Or am I just clueless like usual?