FFXIV Random Complaint Thread: Look forward to it

[Deadgye]

Because "I got my Homam gear, fuck doing Omega again!" is any better? Lacking incentive exists at both ends. Maybe if you're 40+, every dungeon can give some amount of tomes and GC currency, but let's not pretend farming the starter dungeons should be endgame viable.

No you prick, this is exactly the type of shit that undermined my entire point. Apparently XI is a black person in the 1860s and everyone is the damn Ku Klux Klan. If it's not in line with my 100% vertical lolgtfo attitude then it must be about 100% horizontal like XI was. And if it even reminds me of xi then it's shit and it needs to stay out, even if it's not about xi at all.

The entire time I've been saying a middle ground is necessary. You can't have a full vertical progression that renders old content useless because then nobody does old content, the game easily gets top heavy, and newer players can't do shit. That long a wait for a damn healer on a story dungeon is proof enough that everybody with a stick up their ass who grouped together to tell me(us) that doing 'old content' is stupid is a bonafide idiot.

/rant

[Corrderio]

Yeah the thing is they're inconsistent on this, some people just can't do it because of different card/ip(so basically if you have a NA card and you're in canada with a canadian ip, though luck, you can't pay them untill they fix it) or they consider your tries malicious activity, and their protection kicks in locking you out for insane amount of times, if you lurk around you can find the square answers that say their time is 1 month, if you are brave you can try contact support, but they are either incompetent and don't know how to fix it, or they just give bot-like answers as they did in the official topic(which got closed and has now disappeared, how convenient) that sounds something like

"your bank is shit, we don't know shit, your problem bro".

I hope they fix it for you guys, but yeah, try not to insist too much or you might get flagged for suspicious activity <.<

They really went batshit paranoid with their security. Assume the rumor is true you can also only have 1 credit card tied to an account. However what really pisses me off about this is they don't tell you jack shit other than Error Code 401/601.

My bank ended up calling me due to suspicious activity/fraudulent charges due to the fiasco of trying to give SE my money. I still couldn't pay with my card so I eventually had to buy some crysta with Paypal. Really annoying to have to jump through hoops to pay.

I called up my bank today and they said the only recent transaction on my credit card was the monitor/headset I bought from NewEgg this morning. They also said I had 2 denied transactions go through last night due to an incorrect security code, but other than that I don't have anything suspicious on my credit card according to them.

[ronin sparthos]

I could have sworn I heard that "random dungeon" idea as something that was slated to be introduced alongside dallies as incentive to mix things up.

It's still something sorely needed either way.

[Achitophel]

It's funny though that SE did what they could to eliminate open world grinding as a means of leveling up to funnel players into dungeons but their much touted Fates essentially became the easiest and mindless form of open grinding ever.

Yeah, the irony is astounding. BUT IT'S FAST SO WHO CARES, THAT'S GREAT, DON'T NERF IT.

Really, though, they seem to have done a great job so far so I'm sure they'll fix this. I just want it to be fixed like...now.

No you prick, this is exactly the type of shit that undermined my entire point. Apparently XI is a black person in the 1860s and everyone is the damn Ku Klux Klan. If it's not in line with my 100% vertical lolgtfo attitude then it must be about 100% horizontal like XI was. And if it even reminds me of xi then it's shit and it needs to stay out, even if it's not about xi at all.

lol too true

[Neviskio]

http://forum.square-enix.com/ffxiv/t...de-401-and-601

if it helps, also care for the last phrase:

As repeated registration failure can lead to restrictions being placed on your account, we strongly recommend that you contact the Square Enix Support Center for guidance before attempting to register a Credit/Debit card again.

that is what people were referring as the account getting locked for up to a month.Still funny this happens for me...

[Kachiko]

The lag is atrocious today, and I've never seen anything like it so far. The fuck did they do...forget to replace the hamsters?

[Corrderio]

http://forum.square-enix.com/ffxiv/t...de-401-and-601

if it helps, also care for the last phrase:

As repeated registration failure can lead to restrictions being placed on your account, we strongly recommend that you contact the Square Enix Support Center for guidance before attempting to register a Credit/Debit card again.

that is what people were referring as the account getting locked for up to a month.Still funny this happens for me...

Now if only it didn't take 2 hours to contact customer support. Either way, the GM is just being the tool he is. If they don't get this fixed they'll have a lot of pissed off customers and more negative publicity because of it. Sucks it takes that for SE to admit they did something stupid.

[Neviskio]

Now if only it didn't take 2 hours to contact customer support. Either way, the GM is just being the tool he is. If they don't get this fixed they'll have a lot of pissed off customers and more negative publicity because of it. Sucks it takes that for SE to admit they did something stupid.

You're lucky if you can get into contact with them in 2 hours, I've pointed out a few of my experiences here, and I've come to the point that if a product requires square enix support, I just forget to even have it.Their call center is always busy or it takes 2 to 4 hours to get in line(and it's a paid line most of the time on the other side of the ocean), their tickets after a year still getting bot responses/no answers.Live chat is non-existant.

It's been a few months I've been arguing some website should take this matter into the hands and publicly shame square for the lack of any real support, and I've been(probably rightly so?) laughed at, I'm guessing now people realize how they deal with customers on a day to day basis, they just don't have the means or will to have a working support.

Sorry for the rant again, but I really find this a laughing matter, and I'm really sad that I can't force myself to pay for the game right now since I've been partecipating in all alpha/betas they did because I really want to play ffxiv instead of the other mmos, but fuck, they are really trying in all ways possible to alienate their customers...


fun fact: I should be eligible for most of the legacy promotions, got none, I gave up on asking for them just a few days before free trial ended since no ticket even got the answer of "we'll get you back in 48hrs", they just trash my tickets and insta close them.Way to work I guess...


edit:

The lag is atrocious today, and I've never seen anything like it so far. The fuck did they do...forget to replace the hamsters?

they actually have memory corruption on half their machines and, I'm GUESSING, that's the reason of lag too.They surely say it's that for crashes, but I'm speculating that it might affect all the other services...source:

http://forum.square-enix.com/ffxiv/t...28#post1286828

"Causes of Server Crashes
We've confirmed the following points as the main reason for server crashes.
While playing the game, and certain actions are overlapped, server memory can become corrupted which leads to the area crashing.
Actions being performed by characters on instance servers are causing memory corruption which leads to the instance servers crashing.
For #1, while the frequency is low, it is continuing to occur because of character actions taking place in the field, and we are working quickly to investigate and fix this.

The instance servers mentioned in #2 are the content-specific Worlds that players are transferred to temporarily when matched with the Duty Finder. These instance servers do not belong to any of the main Worlds and operate solely for instances. We have a few dozen instance servers, but if an instance server goes down, then the content being played on that server will be wiped out and the players will be disconnected. The cause of this is also memory corruption and we are proceeding to investigate and fix this.

We are exerting all of our power to fix both causes of server crashes and we will continue to do the same in the future. I sincerely apologize for this, but we will be fixing this as we enhance our infrastructure."

[Kanriel]

The lag is atrocious today, and I've never seen anything like it so far. The fuck did they do...forget to replace the hamsters?

This. Was on earlier and was lagging, reset router/computer and still lagging like crazy. Nearly unplayable, only doable because I am crafting/gathering so far.

[Mistral]

I know someone who had issues trying to pay as well. Basically, I found a topic on the lolOF that points you to buying a digital Ultimate Game Card (you can buy one online from their website yay google).

Once SE's fantastic site declines it, you basically call the number the guy lists, ask for the Ultimate Game Card department, and with your PIN and SE e-mail handy, they will manually add crysta to your account.

If you scroll down, there's a reply with what a rep said about why this is occurring. Apparently it's a safety net to ensure brand new accounts with no transaction history don't charge a fuckton of money. I'm not denying that there are other reasons this is occurring and that everyone might have a different one, (IE military people buying out of country, etc.) but the people at Ultimate Game Card seem to have the power to tell you what's up.

Point is, if you're locked out, they can still add crysta to your account. Regardless.

[Carth]

The lag is atrocious today, and I've never seen anything like it so far. The fuck did they do...forget to replace the hamsters?

Thought I was the only one. Was getting considerable lag spikes during my CM runs today.

[Lokus]

Is the lag you guys are experiencing the kind where everything pauses then speeds up? That keeps happening to me while crafting and my friends mentioned the same happening to them while running AK/CM earlier.

[nicholai]

Yea, it's been brutal in costa tryin to grind fates all night. I hit a spell and maybe 15 seconds later something happens then the fate ends and I get exp. I guess I shouldn't complain.

[arus2001]

<whine>

Pardon me for not wanting to have to do the same shit daily 3+ years from now just because some fuckwits can't let go of their old gear and accept that these games are meant to evolve.

Meanwhile, someone suggests pretty much the same thing I did and he gets called the genius. Go fig, eh?

[arus2001]

<whine>

Pardon me for not wanting to have to do the same shit daily 3+ years from now just because some fuckwits can't let go of their old gear and accept that these games are meant to evolve.

Meanwhile, someone suggests pretty much the same thing I did and he gets called the genius. Go fig, eh?

[Alkar]

The "random dungeon" with token rewards is already planned. Not sure if 2.1 or later but it's coming so there's no need to post anything on the OF or anywhere else.

[Day]

The lag is atrocious today, and I've never seen anything like it so far. The fuck did they do...forget to replace the hamsters?

Same, first time since P4 I've had any lag at all. Trying to do Ifrit HM earler was hilarious, all 3 rushes going off at once on my screen.

[ArchDizzle]

Same, first time since P4 I've had any lag at all. Trying to do Ifrit HM earler was hilarious, all 3 rushes going off at once on my screen.

Yup, haven't had any lag issues up to this point, but tonight everywhere is laggy as fuck and tons of freezing.

[Deadgye]

Pardon me for not wanting to have to do the same shit daily 3+ years from now just because some fuckwits can't let go of their old gear and accept that these games are meant to evolve.

Meanwhile, someone suggests pretty much the same thing I did and he gets called the genius. Go fig, eh?

And what do we have here, once again my entire point is completely misconstrued. Stop saying having a reason to do old content = "have to do the same shit daily 3+ years from now". They are nothing the fuck alike. Are you being an asshole and doing this on purpose?

[Damane]

well i guess digital sales are picking up again, hence why i got a login queue last night for the first time since one week. which is good (more players) but i fear that everything goes to poop when all worlds are full again!