Item Search
     
BG-Wiki Search
Results 1 to 6 of 6
  1. #1
    Fake Numbers
    Join Date
    Jan 2013
    Posts
    75
    BG Level
    2

    It keeps saying an error occured when I try to reactivate my account

    On the Square Enix Account Management site it keeps saying an error occurred when I try to reactivate my account. I used multiple credit cards and none of them seem to work. Has anyone have any idea why? And what the solution would be to activate my account?

  2. #2
    Sea Torques
    Join Date
    Jul 2012
    Posts
    572
    BG Level
    5
    FFXIV Character
    Taruto Shippuden
    FFXIV Server
    Gilgamesh
    FFXI Server
    Siren

    Are you using a credit/debit card that has a name or address conflict with your SE-POL account?

  3. #3
    Fake Numbers
    Join Date
    Jan 2013
    Posts
    75
    BG Level
    2

    No.

  4. #4
    Sea Torques
    Join Date
    Jul 2012
    Posts
    572
    BG Level
    5
    FFXIV Character
    Taruto Shippuden
    FFXIV Server
    Gilgamesh
    FFXI Server
    Siren

    I'd call their award winning support team.

  5. #5
    Trigun
    Guest

    You in another country? If so try to do it behind US proxy.
    Cousin is in middle east his card wouldn't go through.

  6. #6
    Fake Numbers
    Join Date
    Jan 2013
    Posts
    75
    BG Level
    2

    No I'm in the US. I got my account reactivated now using crysta and a gamers gift card, thanks all for the help.