When the City of New York signed a franchise agreement with Verizon to build out its fiber-optic network across the five boroughs, everyone — or nearly everyone — was supposed to be able to sign up for FiOS by 2014. The deadline has come and gone, but millions of New Yorkers still say they can't order FiOS in their homes.
Now, New York is calling out Verizon for failing to hold up its end of the deal. An audit published this week by Mayor Bill deBlasio's administration and the Department of Information Technology and Telecommunications (DoITT) highlights "an egregious failure on the part of Verizon to deliver on the FiOS agreement." Verizon, meanwhile, claims it has fulfilled its contract with the city.