Internet Service News (US ISPs are bad and should feel bad)

[Drai]

Rogers can suck a big back of dicks.

I got my service back at like 1 am MST lol, honestly hadn’t noticed it was down most of the day cause I was on WIFI

[NynJa]

Sheesh, no wonder i couldnt find the thread, last post a yr ago lmaooo

Rogers still hasnt said what happened. 110% it was a cyber attack and not just an intern yanking a cable. The question is: Russian cyber attack for some reason or something local to draw attention to the Shaw/Rogers merge and how monopolies are bad.

[NynJa]

https://www.cbc.ca/news/business/rog...ored-1.6515869

"We now believe we've narrowed the cause to a network system failure following a maintenance update in our core network, which caused some of our routers to malfunction early Friday morning," he said.

Ah yes, that network system failure following a maintenance update at 2am EST that took out the ENTIRE network for nearly 24 hours.

[Meresgi]

Lets toss everything into a tech monopoly!....oh no! said monopoly pushed an update incorrectly and crashed the network for everyone!

Could have been a system failure and not some sort of attack or anything, but it just showcased how easy of a target they would be if it wasn't an attack.

[Melena]

Reminds me long ago in the early days of cable internet, AT&T (now comcast on the west, got to love those mergers and sales) pushed a firmware update to a specific model of cable modems and bricked them all, and then made us go without internet for a week before admitting yeah, we fucked up, come to the nearest store and we'll swap your modem.

[NynJa]

Lets toss everything into a tech monopoly!....oh no! said monopoly pushed an update incorrectly and crashed the network for everyone!

Could have been a system failure and not some sort of attack or anything, but it just showcased how easy of a target they would be if it wasn't an attack.

It shouldnt take 36 hours to deduce it was a failed update that crashed the ENTIRE network country wide, nor should it take 24 hours to fully recover from a system failure. Any halfass sysadmin should be doing dry runs, and taking backups prior to any major updates incase shit does go south.

From a financial standpoint, they will never admit to being hacked even if that were the case: they would lose millions of customers, and thousand of high profile clients.

[Meresgi]

It shouldnt take 36 hours to deduce it was a failed update that crashed the ENTIRE network country wide, nor should it take 24 hours to fully recover from a system failure. Any halfass sysadmin should be doing dry runs, and taking backups prior to any major updates incase shit does go south.

From a financial standpoint, they will never admit to being hacked even if that were the case: they would lose millions of customers, and thousand of high profile clients.

Doing dry runs of the updates? I mean they probably didn't spring any $$ for a dev environment and you also still never know how prod is gonna react even if dev took an update properly. 36hrs sounds about right for a super understaffed department which I would bet all the money I don't have on being the case. These companies severely understaff their IT positions and then shit like this happens.

From a financial standpoint, they will never admit to being hacked even if that were the case: they would lose millions of customers, and thousand of high profile clients.

Does Canada not have any policy in place requiring a company to disclose a hack? US requires you disclose a hack or ransomware payment. Obviously ways to skirt around that but it's better PR in this day and age to just come out and say "yup Russia hacked us! Fuck the ruskies! We'll get em next time!" then to hold your cards to your chest until it eventually gets leaked.

[6souls]

https://twitter.com/tomwarren/status...85475042349219

[Roranora]

man i need to get broadband internet

[Zealot]

FCC to vote to reinstate net neutrality on the 25th.

Sent from my SM-N981U using Tapatalk

[6souls]

Verizon has had a nationwide outage for phone and maybe internet since about 10 AM ET today and there is no eta for when service will return. They also haven't said what the cause is. Side note; their discount phone service, Visible, is working just fine.

[Outlaw]

Verizon LTE is working for me.

Sent from my Pixel 8 using Tapatalk

[Cail]

I’ve had 0 issues with my cell service and apps/internet on my phone today

[Melena]

We use Verizon at the county I work at and I think it's a mixed bag. Service Desk has gotten a couple of calls, but that's been about it.

[6souls]

https://x.com/FCC/status/1840820311161520581
https://x.com/VerizonNews/status/1840780785084985777
https://x.com/VerizonNews/status/1840860310997254609

[Mrbeansman]

https://arstechnica.com/tech-policy/...cable-company/

Sad day I'm sure the enshitification will begin any day now.

Sent from my Pixel 7 using Tapatalk

[6souls]

https://arstechnica.com/tech-policy/...cable-company/

Sad day I'm sure the enshitification will begin any day now.

Sent from my Pixel 7 using Tapatalk

The indie alternative for Minneapolis, USnet (offered everything Google Fiber did), was sold to T-Mobile. Haven't heard anything about the transition execpt that the customer base has been very unhappy.

[Madeline]

I've learned not to enjoy anything google makes because it is ephemeral.

Google Fi will probably be next lol, legit the best carrier I've ever had.

[Julian]

nooooo muh google fiber

[Outlaw]

I thought Google Fiber was a lot bigger than that.