
Originally Posted by
Lepetit89
Agreed, would probably also make working in retail much more pleasant.
I've never been rude to employees anywhere, but working in a gas station really made me realize how much that can mean on a bad day. Things such as being exposed to people yelling at me for being unable to find the the desired brand of cigarettes on my very first day, having coins tossed at me and being insulted because of a simple misunderstanding and dealing with unpleasant customers in general really make you see that the whole "customer is king"-mentality leads to a lot of mistreatment (I still wished everyone a nice day).
However, it always felt good to know that those are not the majority. On the contrary, customers leaving with a smile on their face because I was genuinely nice to them, not because I have to, really made me see that mutual respect on both sides of the counter leads to a much better day for all parties involved.