
Originally Posted by
Cream Soda
Man you jinxed me lol. They did take it back. Been going back and forth with them since the day you made this post to get my balance restored... and finally got it restored. They actually restored it twice, but the system kept revoking it for them automatically. After the first few chats w/ customer service, I shifted the focus from how I got the balance to begin with to the fact that it was already fixed and that the system keeps revoking it again and again; and then after enough agents, when they'd check the history of my claim, the fact that I got the money in error never came up anymore.
So after the last time it was revoked, I kept getting (check in 2-3 business days) and nothing was happening. Just talked to a new agent at the end of each of the 3 days. One was finally able to help filled out a form to the gift card team and instead of restoring the balance that kept getting revoked, they just ended up crediting a new gift card all together for the same amount to my account. This was done last night and it hasn't been revoked yet (The other times there were only 2-3 hrs between the balance being restored and my balance being revoked).
Took 2 weeks of back and forth, but got to keep my balance in the end. Go me