
Originally Posted by
Astylla
I’m really over two of the people I am forced to work with. So have a call from a client asking the status of their vehicle , I check the computer and ask if they can hold so I can verify the info.
Go over to co worker who is responsible for following up/doing the paperwork and he is clueless as usual. I take five extra seconds to ask the cashier if she has the paperwork , she does and basically force him to talk to the client.
How the fuck can you not recall having to physically hand over the paperwork and then just try to say you don’t even know who it is. It was literally printed out less than 15 minutes before the call. On top of that the other day he only charged a client $4 dollars instead of $400 , ugh.
My service manager assured me this is being dealt with but in the meantime it’s a nightmare and we aren’t even busy.