trapped in jail~ send help!

[mdn]

They ban or suspend you, mdn?

gone until the 31st. one other person is suspended until 31st, 4 or 5 until thursday, and then 3 more permanently

[aers]

few people with 1 day bans,me with 5,and might have a few perma bans for trying to help hold a nm. pretty fucking gay that we were the only people that got banned out of that but whatever.

That's stupid.

[Immortaldonut]

wow perma-bans? did those people have warnings on their accounts previously?

[Rawk]

wow perma-bans? did those people have warnings on their accounts previously?

1 person didn't have as much as a warning, another had like 10 offenses, the last we're not sure.

[Squallblade]

Amara: war using koenig body o_O tanker?

[Turlos.]

wow perma-bans? did those people have warnings on their accounts previously?

1 person didn't have as much as a warning, another had like 10 offenses, the last we're not sure.

I had 2 prior warnings for holding Behemoth where I was sent to jail before. This time I was there until the very end with the people who received perma-bans, but I was warped to my homepoint without anyone ever talking to me and no explanation. I was tempted to call a gm to ask whats up, but figured I wouldnt press my luck.

I have no idea if I got a third warning, or what.

[kunekaden]

For future reference, you can avoid being sent to jail by typing /logout waiting 5minutes and logging back in to mpk Makyle with Fafnir.

[Raubien]

1 person didn't have as much as a warning

That person wouldn't happen to be minhvu would it?

[Amara]

Amara: war using koenig body o_O tanker?

I just like to idle in pretty armor

Also;

Is there some way I can check playonline email without actually logging into playonline, something web-based? I can't believe how poorly this was handled and I'd really like to know before tomorrow whether I have a 1day, 5day, or permaban. -_-

[Parshath]

This thread wins. Not had a thread like this in a while

[kunekaden]

Amara: war using koenig body o_O tanker?

I just like to idle in pretty armor

Also;

Is there some way I can check playonline email without actually logging into playonline, something web-based? I can't believe how poorly this was handled and I'd really like to know before tomorrow whether I have a 1day, 5day, or permaban. -_-

You can call the support center, but there's no 800 number and it's already closed for the day.

[Rasengan]

Oh well, it's done.

I should get a tshirt that says "I was in GM jail longer than i held fafnir and all i got was this lousy warning"

Lag, that was soooo my quote!

[tiberion02]

you guys should boycott.

[mdn]

you guys should boycott.

http://img206.imageshack.us/img206/9255/wow7ps.jpg

?

[Turlos.]

You know in all of this, I think I actually really enjoyed today...

I remember when we started, alot of us knew each other, were in similar linkshells together and helped each other get through Limit breaks, AFs, etc.

Then slowly but surely we all went our own ways.. people went to GO, went to SS, to PV, to valor, to PO, etc. Something about today was fun seeing us all back together again in jail

[Warudo Ecksu]

Wow, I just got home and read through this thread.

I'm speechless.

[edgarfigaro]

just go to the event and go to the QandA session and just bitch out SE. Tell them you're going to camp every Xbox Copy of FFXI and tell the people that SE will fuck their mom after setting them on fire.

Then go play WoW.

[Remus]

There seems to be a communication barrier between the NA and JP GM's. The JP Senior GM's have absolute power over the NA GM's leaving them pretty helpless for JP GM calls vs NA's and vice versa.

[Semitry]

Maybe formal complaints could sent out. Tiggar on Remora was wrongly accused of botting, banned. Tiggar filed complaints with BBB, and FTC so something was actually done it. I'm sure something similar can be done if enough people file complaints to the BBB and FTC with regards to discrimination perhaps. Here's a pasting of her story. Taken from http://www.lisaarndt.com/phpBB2/viewtop ... 8&start=60


"Hugs All,

I got wrongfully suspended too in Sea Serpent Grotto last week. Apparently, the /say filter blocks GM says and in some instances it blocks remote tells as well when the system is bogged down. I keep many chat filters on so I don't miss fishing messages that can easily scroll off. In SSG, if your sneak wears and you miss fishing messages, ya might reel in a monster that is difficult to solo. I also have dyslexia, and can't read very fast, so keeping extraneous noise down is essential for me as a veteran fisher of 2 years.

On Monday Morning, 12/05/2005:
I was actively chatting with a friend in SSG between casts when all of a sudden I see a flashing GM Window which I can't read or respond to because the GM window was malfunctioning. It should have remained fixed, but because the system was undergoing search failures and login issues the GM Window would fade in and out in less than a second. So I tried to send the GM a tell which did not work. Next thing I know, my character is in Jail and the GM won't talk to me or return my tells when I clicked on him to chat. Both tell and say were not functioning. I did see one line of Japanese text appear, which led me to believe the GM might be Japanese. So I used the auto-translator function and sent a: (I don't understand Japanese.) Then I DCd and found that my account had been suspended.

I managed to contact the same GM that suspended me via a friend's account. The GM was impatient and would not listen to me. I tried to get him to check the chat logs. I also told him that I have disabilities that make it difficult for me to type fast or respond in the manner he expected. And that is when he told me the he was tired of hear my "Million Excuses" and said that if I was caught cheating again, I would be banned. I had to ask him what I was being suspended for, because it was a shock to me. I was in SSG for less than 10 minutes when this incident occurred. He said that I am guilty of using third party software because I did not respond to him or follow his orders. Then he disconnected from chat.

I filed grievance and bug reports at the Playonline website and also contacted Playonline via Web Chat and Phone Support. Both Web Chat and Phone Support told me that my grievance is not within their departmental jurisdiction. They would not forward me to a Senior Executive when I requested one.

On Tuesday, I filled complaints with the Better Business Bureau (BBB) and the Federal Trade Commission. I also got the contact information for the online operations manager for Square-Enix from the BBB website.

On Wednesday, I filed grievance reports to Square-Enix customer support with carbon copy emails and faxes being sent to the Square-Enix online operations manager and the BBB. Each communique I sent, I asked for a Senior Executive to contact me. Each reply I received sent me to the same Playonline departments I had already contacted. I kept telling Square-Enix customer support that the places thay had referred me to had already denied juristiction of my grievance and to please have a Senior Executive contact me. After about the 6th email with Square-Enix customer support, I was asked to REFRAIN from contacting them again.

I was about to file a Title III Americans With Disabilities lawsuit with the U.S. Justice Department because of the way the GM had tried to shut me up when I told him that I have disabilities that prevent me from typing fast or reading fast, when the OPR manager who I had been CCing contacted me.

He apologized and had the Head GM investigate. They checked my chat logs and found that I was indeed telling the truth.

I was vindicated of any wrong doing, the GM that suspended me was disciplined, and I am waiting to see if my account is creditted for the down time. The Square-Enix OPR manager then set new policies with the GM team and customer support at Playonline and Square-Enix.

The person who reported me to the GM may have been suspended. I no longer see him online or at SSG. This guy was the real fishbotter. I had blisted this person because everytime he would find his character dead several minutes later he would pester me to go raise him. He fishes on a lv1 job in SSG.

I wrote a short primer to the GM team on how to spot the real fishbotters in SSG:

Typical profile of someone who uses third party software in Sea Serpent Grotto:
1) Fishes with no battle gear or weapons because they need inventory space.
2) Fishes on a low level job for minimal exp loss. We legitmate fishers call them Suicide Fishbots.
3) Suicide Fishbots won't cast sneak or reraise while fishing because they expect to suicide if they fish-up a monster or catch aggro from nearby monsters.
4) After several hours, a fishbot's inventory space fills giving repeated:
"regretfully releases Grimmonite/Bastore Bream/Nebimonite" synthesis results.
5) When the Suicide Fishbot notices his inventory is full, he aggros a monster so it will kill his character and he can Home Point to deliver his catch.

If you guys ever get wrongfully suspended because of communications difficulty with a GM, here's the person to email to cut through the red tape you may encounter at Playonline and Square-Enix customer support:

Franko Fonseca, Online Player Relations Manager
mailto:[email protected]

Maybe Rilu can forward her grievance to Mr. Fonseca as we have similar issues."

[Darm]

It seems holding is quite the greivous offense, even though rage was implemented how many patches ago. I can't imagine what caused the GM(s) to permaban Minhvu and Nevi, as they had 1 offense each if I recall. I was under the impression that you get 3 strikes, and then your account is "reviewed" for permenant banning. Is this not correct? Anyway the bottom line is that SE has inconsistent policies and completely incompetent NA GMs, and it's fucking awful.