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  1. #1
    Join Date
    Dec 2005
    BG Level

    computer help

    ok ok i know. this is a game forum. but i though ppl on here could help me withing having to deal with microsoft. (but i will if i have to)

    So um... My computer wont reconize ANY kinda of CD or DVD drives. Has anyone had this happen before? I have an internal CDwritable drive that my computer cannot see. and i tried using my EXternal DVD drive and my computer is giving me errors with that as well. When i goto device status this is what it shows.

    {{{{{Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

    Click Troubleshoot to start the troubleshooter for this device.}}}}}

    also... i did try to uninstall the drivers. then i used the scan for new hardware function and had them reinstalled. said there was an error during instalation and the device might not work properly.


  2. #2
    I Am, Who I Am.
    Join Date
    Nov 2005
    BG Level
    FFXIV Character
    Trixi Sephyuyx
    FFXIV Server
    FFXI Server

    Honestly reinstalling the driver should work.

    When was the last time the drives worked and what did you do to it that they stopped working?

    My advice is go to the drives website, get the newest driver and uninstall the drivers, restart the computer and when it prompts you (dont reinstall manually) browse to the new driver and do it that way.

    Also, google-ing and MS-ing your error code brings me to this: http://support.microsoft.com/default.as ... -us;314060 ive seen the filter problem before, but didnt work for me.

    Also, if you mess with the reg, make a backup first, and also make sure you have a recent systemstate set.

  3. #3
    Join Date
    Dec 2005
    BG Level

    i dont use my CD drives that much except to play games that require CDs. so prolly about a months ago was when the last time i used it. i went to go burn a CD through WMP and i couldnt find the drives. ill take your advice and give it a try when i get home tonight. Thx

  4. #4
    New Spam Forum
    Join Date
    Jul 2005
    BG Level
    FFXI Server

    Maybe you have Starforce copy protection installed and messing things up. See here for info on how to detect and remove it if you have it: http://www.glop.org/starforce/detect.php

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