1. Watch: http://www.youtube.com/watch?v=Gp0HyxQv97Q&eurl=
2. Think
3. Cry
4. ???
5. Profit
Brief summary: Verison's employees can't tell the difference between $0.002 and 0.002 cents.
1. Watch: http://www.youtube.com/watch?v=Gp0HyxQv97Q&eurl=
2. Think
3. Cry
4. ???
5. Profit
Brief summary: Verison's employees can't tell the difference between $0.002 and 0.002 cents.
The CSR is a dumbass.
o rly.
This is pretty painful.
Lol.. sadly this is probably real.
A lot of people just don't understand fundamental fractions that are taught in 3rd and 4th grade.
I wonder if you need more than average intelligence to understand them.. because I remember understanding that concept pretty well the first time I was taught.. yet every single time the subject was brought up in 4th, 5th, 6th, 7th, etc grade the same people would act like they never saw a fraction before.
lol....
"so I'm being charged .002 cents/kb right?"
"right"
"so when you take a calculator, you multiply .002 cents by how many kb I used and the number you get is my bill in cents. How much is that?"
"72"
"72 what?"
"dollars, sir"
and lmfao at the woman in the end
"well that's just a difference in opinion, sir"
"I'm not a mathematician sir."
Wow...out of SOO many people, how could he not get one person that comprehended the difference between the two?
Oh. My. God.
My brain hurts from hearing someone fail to comprehend that.
the funniest moment in that whole converstaion is around the 15:42 mark where the woman first comes on and you just hear him make this huge sigh like, jesus christ here we go again.
lol
oh... oh man..... oooooooooooooooooooooooooh maaaaaaaaaaaaaaaaaaaaaan....
Lol, I think he did a good job to put it into simple terms. After a while I think he said fuck it and wanted to make verizon look stupid. I think if he said this they would of understood.
The rate for verizon in Canada is .002 CENTS per KB. Billy (random name) uses 35893 KBs. What is Billy's total in dollars?
Step 1: Multiply the rate by how many KBs Billy used (.002 x 35893 = 71.786).
Step 2: Heres the interesting part! The rate is in cents, so that answer is actually 71.786 CENTS. Wait lets break it down alittle more for the verizon employees. Yes that means that it's 71.786 PENNNNNNNNNNNNNNNNNNNNYS. Go grab 71.786 PENNNNNNNNNNNNYS and thats how much I owe.
Step 3: So what does that mean Billy? Please educated me since I'm a supervisor representing a multi billion $$$ corporation and I don't know simple math. Sure sir, how many pennies are in a dollar? 100.........? correct. So how many times does 100 go into 71.786. Hmmm.. the answer my calculator tells me is .71786. THATS CORRECT!!! So I owe .71786 dollars WHICH IS 71 CENTS approximately
Anyways this is classic because verizon has always fucked up bills for as long as I know. I don't know one person with verizon who hasn't had problems with their phone bill.
Best fucking listen of the night by far.
"No sir, you're wrong. We charge .002 CENTS, not dollars."
"EXACTLY."