***********Update***********
I made a big oversight that would really helped me prove my case with the customer support. I forgot "www" before playonline.com
With Adelphia's DNS server information:
C:\Documents and Settings\user>nslookup
http://www.playonline.com
Server: dnscache7.cdptpa.adelphia.net
Address: 68.168.64.21
DNS request timed out.
timeout was 2 seconds.
*** Request to dnscache7.cdptpa.adelphia.net timed-out
C:\Documents and Settings\user>ping
http://www.playonline.com
Ping request could not find host
http://www.playonline.com. Please check the name and t
ry again.
C:\Documents and Settings\user>nslookup
http://www.playonline.com
Server: vnsc-pri.sys.gtei.net
Address: 4.2.2.1
Non-authoritative answer:
Name:
http://www.playonline.com
Address: 43.253.131.24
With Verizon's server information:
C:\Documents and Settings\user>ping
http://www.playonline.com
Pinging
http://www.playonline.com [43.253.220.30] with 32 bytes of data:
Reply from 43.253.220.30: bytes=32 time=233ms TTL=231
Reply from 43.253.220.30: bytes=32 time=221ms TTL=231
Reply from 43.253.220.30: bytes=32 time=222ms TTL=231
Reply from 43.253.220.30: bytes=32 time=220ms TTL=231
Ping statistics for 43.253.220.30:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 220ms, Maximum = 233ms, Average = 224ms