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Thread: FFXI-3113     submit to reddit submit to twitter

  1. #1
    On the Couch
    Join Date
    Feb 2007
    Posts
    218
    BG Level
    4

    FFXI-3113

    Is anyone else getting this error when they try to log in:

    Error Code: FFXI-3113
    Protocol time out error.

    I get all the way through POL to the point where it goes full screen and asks you to accept the terms of service. After I do that, it gets to the message "Acquiring player data" and then hangs there. After a minute or so, it gives the message above.

    I already updated my client the day the patch came out, and have had no problems logging on since. I'm not having trouble reaching anything else on the net -- I can even send POL messages and do anything in POL just fine. I don't use any 3rd party tools, not even Windower.

    It's also happening on both PCs in my house, so it seems to be network or FFXI server related to me.

    Any ideas?

  2. #2
    Chram
    Join Date
    Aug 2005
    Posts
    2,828
    BG Level
    7
    FFXIV Character
    Xerlic Jilrak
    FFXIV Server
    Hyperion
    FFXI Server
    Titan

    Getting the same error here.

  3. #3
    Sea Torques
    Join Date
    Aug 2005
    Posts
    578
    BG Level
    5
    FFXI Server
    Gilgamesh
    WoW Realm
    Gorgonnash

    I'm not getting the same error but, I keep getting timed out as soon as I login my character into the game. I'm not having issues with anything else, browsing websites fine, and can do anything on pol without being disconnected or whatever. Gdi

  4. #4
    S N K
    Join Date
    May 2006
    Posts
    2,664
    BG Level
    7
    FFXI Server
    Sylph

    Yeah I'm getting this error also as well.

  5. #5
    Fake Numbers
    Join Date
    Nov 2005
    Posts
    84
    BG Level
    2

    Same, same. I'm in Canada and using Telus.

  6. #6
    S N K
    Join Date
    May 2006
    Posts
    2,664
    BG Level
    7
    FFXI Server
    Sylph

    Sent PoL a note in Tech support with the error and problem. I suggest anyone else with this happening to them to do the same as well.

  7. #7
    Fake Numbers
    Join Date
    Nov 2005
    Posts
    84
    BG Level
    2

    Dunno, every time I do that they tell me to check my networking devices. I've given up on telling SE anything.

  8. #8
    S N K
    Join Date
    May 2006
    Posts
    2,664
    BG Level
    7
    FFXI Server
    Sylph

    Well it's been several hours later since I tried to log back in. Still the same damn error.

  9. #9
    RIDE ARMOR
    Join Date
    Oct 2006
    Posts
    16
    BG Level
    1

    I just spoke with someone from my linkshell and they said 2990 are on the server which is alot even tho its friday night. Maybe its like besieged, only 700 can enter? idk just reaching for an answer at this point.

  10. #10
    Fake Numbers
    Join Date
    Mar 2006
    Posts
    90
    BG Level
    2

    same problem someone told me doing the newest update while running windower currupts some of your pol files. checking files now i'll edit to see if it fixes it

  11. #11
    Relic Shield
    Join Date
    Nov 2005
    Posts
    1,832
    BG Level
    6

    http://www.bluegartr.com/forum/viewtopic.php?t=17089

    Big Issue today. i await server maintence

  12. #12
    Ridill Ninja Lotter
    Join Date
    Oct 2006
    Posts
    6,546
    BG Level
    8
    FFXIV Character
    Lol Drg
    FFXIV Server
    Sargatanas
    WoW Realm
    Lightning's Blade

    have had this problem since last night 360 on optimum online

  13. #13
    I have no idea tbh
    Join Date
    May 2006
    Posts
    506
    BG Level
    5
    FFXI Server
    Bahamut

    no windower here, but me and ceiyne changed IP via router reboot and now it works...

  14. #14
    Relic Weapons
    Join Date
    Jul 2006
    Posts
    307
    BG Level
    4

    Try this: Exit FFXI.

    Click on Start, go to run and type in "cmd" and click Ok.

    Type (no quotes) "ipconfig /release"

    wait like 20 seconds

    Type (no quotes) "ipconfig /renew"

    Type (no quotes) "exit"

    Try FFXI again.

    If that doesn't work try totally powering down your modem, router and computer. Bring the cable modem up first, wait a couple minutes, then router, wait a couple then turn on PC. If that doesn't work try another release/renew with FFXI closed and try again.


    No clue if this will actually help but it seems FFXI caches your IP address somehow. After my PC crashed once I got a new IP and FFXI would error out immediately after I tried to login to POL. release/renew fixed it for me.

  15. #15
    Everybody's Favourite Nobody
    Join Date
    Nov 2005
    Posts
    3,199
    BG Level
    7
    FFXI Server
    Lakshmi

    Quote Originally Posted by Everlasting
    Try this: Exit FFXI.

    Click on Start, go to run and type in "cmd" and click Ok.

    Type (no quotes) "ipconfig /release"

    wait like 20 seconds

    Type (no quotes) "ipconfig /renew"

    Type (no quotes) "exit"

    Try FFXI again.

    If that doesn't work try totally powering down your modem, router and computer. Bring the cable modem up first, wait a couple minutes, then router, wait a couple then turn on PC. If that doesn't work try another release/renew with FFXI closed and try again.


    No clue if this will actually help but it seems FFXI caches your IP address somehow. After my PC crashed once I got a new IP and FFXI would error out immediately after I tried to login to POL. release/renew fixed it for me.
    Thanks for trying, but this didn't help at all. I still get stuck on "acquiring server data"

  16. #16
    Relic Shield
    Join Date
    Jul 2006
    Posts
    1,857
    BG Level
    6

    I am not at all a technical person, so I can't walk you through it, but an LSmate had to muck around with the MAC address on his router to force his ISP to give him a new IP before he could zone into certain areas.

  17. #17
    I have no idea tbh
    Join Date
    May 2006
    Posts
    506
    BG Level
    5
    FFXI Server
    Bahamut

    Am in game, but currently cannot get into:

    Metalworks
    B.Mines
    Pashow
    CN
    VD
    Upper J

    Haven't tried anywhere but these are all dead zones.

  18. #18
    Ridill
    Join Date
    Oct 2006
    Posts
    18,369
    BG Level
    9
    FFXIV Character
    Sath Fenrir
    FFXIV Server
    Cactuar
    FFXI Server
    Fenrir

    acquiring server data error here too

    been like this since I updated

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