Payment Issues :s

[McTaru]

I was wondering if anyone have had a problem of getting billed 4-5 times as normal in just one month.. a friend of mine said that FFXI charged him for this month what is equivlent to 6 months in advance.. he called them and they said they didnt do it.. however his bank shows that he got billed 6 times from ffxi this month.. I know it could prolly be solved easily just wondering if anyone else having this problem..
thank you in advance

[Shadida]

If it's true then fuck PlayOnline, contact your credit card company right away and dispute the charges.

[Grey Jorildyn]

on a similar note, i didn't get charged at all for last month "due to an error" on their part. i got a PO mail saying as much and that i would be double-billed this month (April). ironically, at the end of their message they told me to take precautions to avoid this issue in the future. i was like 'wtf you just said it was an error in your billing system, not mine'.

moral of the story: they're idiots.

[Pergo]

this actually happened to me two months in a row, they only charged me for one extra... but I was confused because prior, i was paying for one of my friends but all the CC info was changed. i figured that maybe i messed up and didn't really change the info, but when i checked, i did...

the next month the stopped with the charges, so I didn't care enough to fight the charges since something could've been wrong (but according to my info it wasn't). its funny you mention this though,

[Shoju]

on a similar note, i didn't get charged at all for last month "due to an error" on their part. i got a PO mail saying as much and that i would be double-billed this month (April). ironically, at the end of their message they told me to take precautions to avoid this issue in the future. i was like 'wtf you just said it was an error in your billing system, not mine'.

moral of the story: they're idiots.

^- i noticed the same problem with my billing. at first i came to the conclusion that it was a misshap since i changed bank accounts that month and got a new card number. Cant remember though if it was before or after the billing but i do plan to let them have one hell of a sock to the face if it happends next billing.

[Talus]

This is why I do online banking that is updated in real-time. I had paper statements since the second you open them they're already outdated.

The only billing issue I ever had is cancelling the debit card that I was being billed on and forgetting to change to a new one (at the end of the cycle I got a POL-xxxx message about my account being suspended due to billing problems). I entered in the new info and voila, account restored within 24 hours.

But yes, they are idiots if what I'm reading here is true.